Front Desk Coordinator / Business Office Support - Skilled Nursing | Full-Time Days

Job Description

Job Description

Ayer Valley Rehab & Nursing is seeking a reliable and organized Front Desk Coordinator / Business Office Support for a full-time day shift role in our skilled nursing facility.

This position supports both front desk operations and key business office functions in a fast-paced healthcare setting.

Pay & Schedule

Full-Time | Day Shift
$35,000 - $40,000 annually

Responsibilities

• Answer and route incoming calls using a multi-line phone system
• Greet residents, families, and visitors in a professional manner
• Enter admissions into PointClickCare and prepare admission packets
• Maintain daily and midnight census reports
• Organize and distribute mail, faxes, and internal documents
• Assist with billing tasks, including statements and collections calls
• Support Medicaid (MMIS) review and MassHealth follow-ups

Qualifications

• 1+ year of recent receptionist, administrative, or clerical experience
• Experience in healthcare or skilled nursing preferred
• Strong customer service and communication skills
• Detail-oriented with solid organizational ability
• Proficient in Microsoft Office and general computer systems
• High school diploma or equivalent required

Benefits

We offer a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage, a 401(k) retirement plan, and additional programs supporting your overall well-being.

This is a direct hire position; we are not an agency.

Learn more at ayervalley.com