Job Description
Job Description
Licensed Practical Nurse
Community Health Programs | Berkshire County, MA
ABOUT CHP
Community Health Programs (CHP) is a community health center caring for people throughout the Berkshires. Our mission is to nurture and inspire healthy lives for people throughout the Berkshires by delivering exceptional and compassionate health care and family services.
THE ROLE
The Licensed Practical Nurse (LPN) triages patients by telephone or walk-in to determine the urgency and level of care needed. The LPN is responsible for assisting the Practice Manager in the supervision of clinical support staff working within the office and for assisting in patient care under the guidance of CHP Physicians. Duties will be performed as assigned and allowed under their license. The LPN contributes to a work environment that is caring, collaborative, and innovative. This person will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.
WHAT YOU'LL DO
- Triage patients both by telephone and walk-in; approve same day visits when appropriate; assist with referrals to area specialists; PT-1 forms; patient education; supervising medical assistants as needed.
- Assist physicians in all procedures requiring nursing level support; administers immunizations as well as allergy shots; manage requests for prescription medication; process laboratory results, pull charts, review and hold partials- flagging abnormal for provider review and filing normal; contacting patients with results as directed; chart all procedures performed.
- Assist with running daily controls on equipment; assist in charting for quality assurance (HCG, strep, sickle cell, urinalysis dipstick, etc.); ensures that billing codes are correct; other routine office duties as requested.
WHAT YOU BRING
- Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics.
- Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.
- Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in when needed and cross train for additional site coverage; respond promptly to requests for service and assistance; confidence in leading and instructing others; ability to delegate effectively.
- Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely.
- Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Punctual and reliable; ability to maintain schedule commitments.
- Spanish speaking/bilingual is a plus.
QUALIFICATIONS & REQUIREMENTS
Education
- This position requires graduation from an accredited school of practical nursing.
Experience
- A minimum of three years' experience in an ambulatory setting is preferred. Electronic medical records experience is required. CPR certification is a plus.
Required License(s) and/or Certification(s)
- Must be licensed as a practical nurse by the Commonwealth of Massachusetts.
PHYSICAL & MENTAL REQUIREMENTS
The following are physical and mental demands which may or may not be applicable to this position.
Physical Demands
- Constant: Hearing, seeing, color vision, reading, math, oral and written communication.
- Frequent: Balancing, stooping, reaching, handling, depth perception, mechanical concepts, operating equipment.
Mental Demands
- Constant: Interpersonal skills, implementing, evaluating, organizing, handling, consulting, analyzing, specifying, stressful situations, public contact, decision-making, concentration.
- Frequent: Presenting, supervising.
- Occasional: Interpreting, trauma/grief/death.
Equipment Operated: Computers, copiers, printers, fans, calculators, various medical office equipment and supplies
WHY JOIN CHP?
- Mission-driven work: make a direct, everyday difference in the health of your neighbors and community.
- A team that has your back: join a work environment that is caring, collaborative, and innovative.
- Life in the Berkshires: live and work in a region known for its natural beauty, outdoor recreation, and vibrant arts and culture.
Ready to make a difference? Apply today!
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Community Health Programs is an Equal Opportunity Employer.
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