Job Description
Job Description
Copeland Toyota is searching for a Cashier to join our team! We are seeking an articulate, motivated individual for a part-time opportunity to work in a customer service-related position. This position requires excellent verbal communication skills and the ability to engage in customer-facing conversation.
This is a part-time position.
What we offer:
- Competitive Pay
- 401k Retirement Plan w/ Employer Match
- Group Life Insurance
- Paid Vacation & Personal Days
Responsibilities:
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Greet customers in a professional manner
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Operate switchboard telephone system
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Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
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Provide basic information to callers who have general inquiries
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Assist the General Manager with various clerical duties as needed
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Be friendly, professional, courteous, and efficient when working with all customers and employees
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Receive cash, checks and credit card payments from customers and record the amount received
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Make change accurately and issue receipts to customers
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Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift
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Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price
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Handle customer complaints with integrity and poise and refer the complaining customer to the appropriate individual for further communication
Qualifications
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Demonstrated superior customer service skills
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Excellent communication skills and high attention to detail
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Ability to multi-task and handle several phone calls at once
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Must be proficient in Microsoft Word and Excel
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Must have dealership and/or recent retail receptionist experience
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Must be able to work evenings and Saturdays
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All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
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Professional personal appearance