Healthcare Reception Patient Coordinator
Job Description
Job Description
Location: Northfield, IL
Join a growing functional medicine center committed to transforming health through cutting-edge wellness therapies. We’re seeking a highly organized, compassionate, and proactive Front Desk & Patient Experience Coordinator to support our clinical operations and deliver exceptional client care.
Key Responsibilities:
- Answer and phone calls professionally
- Schedule patients across multiple providers and services
- Manage invoicing and process payments accurately
- Support clients using auxiliary wellness devices (e.g., HBOT, Red Light Bed)
- Maintain inventory and restock supplies as needed
- Respond to new patient inquiries and social media leads
- Sanitize equipment between sessions and maintain a clean environment
- Open and close the center following protocol
- Learn the benefits of all services to confidently answer client questions
- Collaborate with the accountant to ensure billing accuracy
- File and manage patient documentation
- Assist clients with at-home lab kits and instructions
- Additional tasks as needed and assigned
What We’re Looking For:
- Proficiency with Mac OS and Microsoft Office
- 1+ year of front desk or customer service experience
- Highly organized with strong attention to detail
- Compassionate, professional demeanor
- Ability to thrive in a fast-paced, multitasking environment
- Willingness to go above and beyond to support the team and clients
- Availability to work Saturdays & Evenings.
What We Offer:
- A supportive, mission-driven team environment
- Exposure to advanced wellness therapies and protocols
- Opportunities for growth within a pioneering functional medicine practice
- Employee discounts on select wellness services
- $15/hr to start
If you’re looking to make a difference in people’s lives and be part of an innovative health movement, we’d love to hear from you. Apply today and help us elevate the future of wellness.
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