Job Description
Job Description
The Hotel Portsmouth has just completed a full interior renovation, making it the newest and most exciting Boutique experience in Portsmouth. This historic property is a jumping-off point for guests who want to enjoy all that Portsmouth has to offer, and when you are at the hotel, you can enjoy a curated small-plate breakfast, numerous common areas, each with its own personality, and a speakeasy-style bar and lounge area in the basement. The General Manager will not only oversee the team and take care of guests at The Hotel Portsmouth, but will also oversee the 10-room The Bow Hotel, located above the Repertory Theatre, a few blocks away.
The successful candidate will be tuned into the culture and personality of Portsmouth, will be cool under pressure, will be a leader of strong teammates, and will be focused on the guest experience!
Compensation:
$86,000 annually
Responsibilities:
- Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
- Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service
- Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
- Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized
- Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
Qualifications:
- Must have at least 5 or more years of experience in the hospitality field
- You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study
- You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
- Exhibit excellent organizational, communication, and problem-solving abilities
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
About Company
Centrally located in the Market Square district, we are surrounded by all the shops, restaurants, cafes, and historic sites that make Portsmouth so special.
Portsmouth's favorite downtown hotel! Unique among Portsmouth hotels, we are grand, yet boutique. Gracious and welcoming. Our boutique Portsmouth hotel offers all the amenities of a large hotel with the irrepressible charm of a bed and breakfast.
Looking for the strongest cup of fresh-brewed joe? Need a recommendation for the tastiest lobster roll on the docks? The Hotel Portsmouth staff has the inside scoop on all of the local hotspots, with most located just a leisurely stroll from our front steps.
Come experience modern hospitality in a historic setting at The Hotel Portsmouth: we know what you're looking for.