Information Technology Tech - TEMPORARY

Job Description

Job Description

Position Purpose and Objective:

Temporary IT Support Technician will provide hands-on technical assistance to staff across multiple locations with minimal travel requirements. This role focuses on imaging computers, installing and removing software applications, and supporting end users with day-to-day IT needs. The position is contracted for a defined period, with potential extension based on business needs.

1. Duties and Responsibilities

• Image and deploy desktops, laptops, and peripherals using standardized company images and configuration tools
• Install, configure, and uninstall software applications across Windows environment
• Assist staff with basic technical issues, including but not limited to password resets, network connectivity, and printer troubleshooting
• Maintain accurate inventory records of IT assets and validating asset management systems through project (Application and Manager)
• Document completed work and escalate more complex technical problems to senior IT staff
• Adhere to IT security policies and standard operating procedures

1. Job Requirements

Knowledge, Skills and Abilities Required

• A+ or equivalent IT certification
• Basic networking knowledge (TCP/IP, DNS, DHCP)
• Experience with Active Directory, Office 365, and cloud-based collaboration tools
• Ability to work independently and manage time effectively

Minimum Qualifications

• 1–2 years of hands-on IT support experience
• Proficiency or basic understanding in imaging and deploying Windows (11)
• Familiarity with software installation packages (MSI, INF) and deployment tools (e.g., USB, HDD swapping)
• Strong customer service and communication skills
• Valid driver’s license and reliable transportation

Work Conditions

• Minimal travel to satellite offices
• Primarily local travel within the region; mileage reimbursed per company policy
• Contract term: 4–8 weeks (extension can be discussed)
• Part-Time or Full-time hrs. worked, Monday through Friday, 8:00 AM–5:00 PM with an hour lunch
• Ability to pass a criminal background check and motor vehicle report (MVR) screening.