Front Desk Associate and Room Attendants

Published: 6/14/2022

Travel & Tourism

The Hotel Front Desk Agent represents the hotel to the guest throughout all stages of the guests stay.

Helps guests with registering, assigning rooms and accommodating special requests whenever possible.

Works closely with Housekeeping Team in keeping room status reports up to date. Coordinates requests for housekeeping and maintenance work.

Ability to communicate effectively.

Uses good safety habits at all times.

Garrison Hotel Room attendants maintain the appearance of hotel rooms. They handle a variety of tasks. Common duties include:

Completing housekeeping checklists by changing the sheets, replacing and folding towels, restocking toiletries and toilet paper, vacuuming, dusting, emptying wastebaskets and performing other tasks
Using disinfecting cleaning products to clean hard surfaces, such as toilets, countertops, showers, tubs and tables
Performing deep cleans to remove stains and large messes, as needed
Notifying owners or management of damage to a room or property
Logging all lost and found items
Interacting positively and professionally with guests
Responding to calls for housekeeping issues, such as spills and broken glass
Monitoring and reporting on the inventory of cleaning supplies
Providing status updates upon completing a cleaning checklist or finishing a guest request
Cleaning, disinfecting and storing all equipment at the end of the shift

\nCompany Description

The Garrison Hotel and Suites is a well-located boutique hotel with excellent service, comfortable rooms, and memorable hospitality touches

The Garrison Hotel and Suites is a well-located boutique hotel with excellent service, comfortable rooms, and memorable hospitality touches