Job Description
Job Description
River Falls Senior Living | Assisted Living Residence
Make a difference every day while being part of a community that feels like home!
River Falls Senior Living is seeking a friendly, dependable, and customer-service-oriented Part-Time Concierge / Receptionist to join our team!
As the first point of contact for residents, families, visitors, and guests, our Concierge plays an important role in creating a welcoming, professional, and safe environment. We are looking for someone who enjoys interacting with people, takes pride in staying organized, and understands the importance of providing exceptional customer service.
This is a great opportunity for someone who enjoys a combination of receptionist, front desk, customer service, and administrative responsibilities in a warm and engaging senior living environment.
Position Reports To: Business Director
Key Responsibilities
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Welcome residents, families, visitors, and guests with a friendly, professional, and helpful attitude.
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Answer and direct incoming telephone calls, take messages, and respond to general inquiries.
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Maintain a professional and welcoming reception area that reflects positively on River Falls Senior Living.
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Operate office equipment, including telephone systems, computers, copiers, scanners, fax machines, and postage meters.
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Perform general administrative and clerical duties, including typing, filing, copying, faxing, and distributing correspondence.
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Sort and distribute incoming mail and deliveries.
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Complete daily facility opening and closing procedures, including established setup and lockdown checklists.
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Coordinate resident emergency call system communications with the Wellness Department.
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Assist with coordinating resident transportation arrangements for medical appointments in collaboration with nursing staff.
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Monitor visitors and help ensure compliance with visitation policies and procedures, maintaining resident safety and security.
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Communicate professionally and courteously with residents, families, employees, and outside professionals.
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Perform other related duties as assigned.
What We're Looking For
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Friendly, outgoing personality with a genuine enjoyment of working with seniors.
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Strong customer service and communication skills.
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Dependable, punctual, and professional.
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Excellent organizational skills and attention to detail.
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Ability to multitask and remain composed in a busy environment.
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Basic computer skills and familiarity with Microsoft Office.
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Previous receptionist, front desk, administrative, or customer service experience preferred.
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Previous senior living, healthcare, or hospitality experience is a plus!
Why Join River Falls Senior Living?
At River Falls, we believe that senior living should be about more than providing care. It's about creating a community where residents feel at home, employees feel valued, and every day has purpose.
Our team is committed to three things:
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Make Life Fun
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Make Our Community a Home
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Deliver Purpose
If you are dependable, enjoy meeting people, and want to be part of a team that makes a positive difference in the lives of seniors, we would love to hear from you!
Apply today and become part of the River Falls Senior Living team!