Job Description
Join Our Team at Halifax Family Dental – Front-Desk Associate Wanted!
Are you a friendly, organized, and welcoming individual who thrives in a fast-paced, patient-centric environment? At Halifax Family Dental (part of the Alpha Dental Center family), we’re looking for a Front-Desk Associate who will be the face and heartbeat of our office.
What you’ll do
- Greet patients with warmth and professionalism, making them feel comfortable and valued from the moment they walk in.
- Answer phones, schedule appointments, manage check-in/check-out, and ensure our front desk runs smoothly.
- Work collaboratively with our dental team to support patient flow, coordinate with hygienists and doctors, and assist with general office tasks.
- Handle administrative duties as needed: verifying insurance, managing patient records, data entry, and helping keep our office environment organized and inviting.
- Step into challenges with a positive attitude — whether it’s a last-minute scheduling change, a new patient inquiry, or supporting a treatment room in any capacity.
Who you are
- Personable & friendly — You genuinely enjoy interacting with people and take pride in creating positive experiences for each patient.
- Patient-oriented — You understand the importance of comfort, trust, and communication in a dental setting.
- Organized & proactive — You can juggle multiple tasks, stay ahead of your day, and adapt when things shift unexpectedly.
- Dental-office experience is preferred — You’ve got knowledge of scheduling, insurance verification, EHR or practice-management software, or you’re a fast learner ready to dive in.
- Team player — You support your colleagues, help tackle challenges, and contribute to a positive, can-do office culture.
Why Halifax Family Dental?
As part of Alpha Dental Center’s network of practices in Massachusetts and beyond, Halifax Family Dental brings top-tier dentistry to our community: we’re high-tech, comfortable, and deeply committed to patient care. Our team uses modern tools like 3D imagery and offers a wide range of services from routine cleanings to implants and cosmetic dentistry. You’ll join an environment where your contribution matters and your growth is encouraged.
Office Details
Location: 284 Monponsett St., #207, Halifax, MA 02338
Phone: (781) 293-7188
alphadentalcenter.com
Email for Careers: hr@alphadentalcenter.com