Job Description
Job DescriptionJob Summary: Ready to accelerate your career in the automotive industry? We are seeking an enthusiastic and organized Parts Counterperson to join our thriving Honda dealership team. In this pivotal role, you will serve as the primary point of contact for all parts inquiries, ensuring our service team and customers receive the correct components efficiently.If you are passionate about Honda vehicles, excel at problem-solving, and thrive in a fast-paced environment, this is the perfect fit. You will play a crucial role in managing inventory, optimizing department efficiency, and delivering the exceptional service that keeps our customers loyal and our operations running smoothly.If you're ready to make an immediate impact and grow with a team that values expertise and a positive attitude, we'd love to hear from you! Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high-level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
Qualifications
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
Benefits
- Competitive Pay
- PTO
- Medical, Dental, and Vision Insurance
- Life Insurance
- Career Growth Opportunities
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.