Medical Receptionist

Job Description

Job DescriptionWe are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.

Responsibilities include:

• Greeting and checking in patients in a friendly and professional manner
  
  
• Verifying insurance eligibility and collecting co-payments
  
  
• Scheduling appointments and managing patient flow
  
  
• Answering multi-line phone systems and responding to inquiries
  
  
• Entering and updating patient information accurately in the EMR system
  
  
• Scanning, faxing, and managing medical documents
  
  
• Coordinating with clinical staff to ensure smooth daily operations
  
  
• Maintaining confidentiality in accordance with HIPAA guidelines
  
  

Qualifications:

• Prior medical receptionist or healthcare front desk experience preferred
  
  
• Knowledge of insurance verification and basic billing procedures
  
  
• Strong communication and customer service skills
  
  
• Ability to work in a high-volume environment
  
  
• Proficiency with EMR systems and basic computer applications
  
  
• Dependable, punctual, and team-oriented
  
  

We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.