Job Description
Job DescriptionDescription:
Full-Time, $60-75k Salary, Non-Exempt, Hybrid (3 days/week in person), Full benefits from Day 1
Organization Overview
Breaktime (www.breaktime.org) is a 501(c)(3) non-profit working to break the cycle of young adult homelessness by equipping young adults with the job and financial security they need to establish housing security. Our vision is a world without young adult homelessness. By providing employment, wraparound services, and financial support, Breaktime ensures that every young person has the tools they need to achieve job, financial, and long-term housing security.
Breaktime prides itself on our supportive, flexible, and rewarding work environment. We offer valuable benefits such as unlimited paid time off, Summer Fridays, summer and winter break closures, 401 (k) matching, health, dental, and vision insurance, Flexible Savings Accounts, and flexible hybrid work. Breaktime is rapidly expanding, and we believe there are significant opportunities for growth.
Role and Responsibilities
Overview: The Coordinator of Workforce Placements, a hybrid role (3 days/week in person), is a young adult first, highly organized, and strategic relationship builder who is driven by creating equitable access to opportunity. This individual is skilled in using data and individualized coaching to match young adults with meaningful placements, ensuring their voices guide the process while proactively managing partner expectations to cultivate an empowering, successful transitional employment experience.
Responsibilities:
Transitional Employment (“Liftoff”) Placement Coordination (40%)
- Facilitate Associate Liftoff Placement Planning by conducting individual meetings and leveraging associate voice, intake summaries, and data-driven insights (including skill-gap analysis) from the Young Adult Services and Training teams to create optimal placement plans.
- Coordinate the full placement lifecycle, including vetting the associate against host site criteria; initiating partner outreach; managing the interview process and finalizing placement logistics; and conducting placement-specific preparation sessions with Associates prior to their start date. Incorporate associate voice, intake summary, & input from Young Adult Services/Training team members, to determine Liftoff placement plans.
- Co-lead Liftoff Orientation sessions for associate cohorts
Monitoring & Management of Liftoff Placements (30%)
- Schedule & facilitate standard host site partner check-ins during 3-month transitional employment placements
- Facilitate Associate performance with the Young Adult Services Team to troubleshoot partner concerns and support associates to improve work performance
- Coordinate the placement completion and transition process, ensuring a formal debriefing and a smooth handoff to Stable Orbit.
- Facilitate Associate Recalibration process by co-developing Recalibration Plans (Performance Improvement plans) with Associates and the Young Adult Services team based on host site feedback of associate job performance.
- Communicate/escalate associate, partner, and/or Breaktime staff placement-related concerns to the Manager of Workforce Partnerships.
- Co-manage the weekly payroll approval process for Associates.
Liftoff Management & Retention (20%)
- Assist with sourcing/tracking of transitional employment (“Liftoff”) host site partner prospects in Greater Boston and beyond
- Conduct active outreach to new partner prospects (in person, via email, by phone)
- Co-facilitate introductory meetings with prospective partners
- Support the partnership onboarding process
- Lead host site supervisor orientation sessions
- Co-plan Partner Gratitude events (min. 2x/year)
- Conduct site visits to host site partners
- Collaborate with the Communications team to execute social media campaigns for partner retention and recruitment.
Program Operations & Administrative Responsibilities (10%)
- Collaborate with HR/Operations teams to facilitate & troubleshoot associate payroll & partner invoicing
- Ensure thorough documentation of all calls, meetings, emails, texts, and notes in the Salesforce Database
- Conduct Associate Exit Interviews/Surveys immediately following placement completion to gather feedback on host site quality and program support.
- Track, analyze, and report on key placement success metrics (e.g., completion rates, associate satisfaction) to support the Manager of Workforce Partnerships in identifying trends and informing matching strategies.
Other duties as assigned.
Reports to: Manager of Workforce Partnerships
Requirements:
Education & Experience
- Bachelor’s Degree in human services, education, communications, nonprofit management, or business.
- At least two years of experience in workforce development, career services, or case management (preferably with young adults), orequivalent lived experience with housing insecurity.
Partnerships & Communication
- Relationship Management: Proven ability to build and maintain long-term professional partnerships through confident facilitation, B2B outreach, and excellent written/verbal communication.
- Community Engagement: Ability to travel for partnership prospecting and engagement events, with flexibility to work outside traditional 9 am to 5 pm hours.
Coaching & Support
- Youth Development: Strong understanding of trauma-informed, strengths-based principles to coach young adults on work performance and proactively troubleshoot associate-related challenges.
Operations & Strategy
- Project Management: Exceptional organizational skills with the ability to self-prioritize and manage multiple complex timelines (placements, cohorts, onboarding) in a fast-paced environment.
- Problem Solving: Solution-oriented approach to operational hurdles, including payroll and host site concerns.
- Technical Proficiency: Proficient with Google Workspace and data collection/analysis. (Experience with Salesforce is preferred).
Culture
- Commitment to Breaktime’s Core Values of being Young Adult first, radically inclusive, and collaboratively innovative.
Breaktime carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.
We value and welcome equivalent lived and professional experience. Research suggests that qualified women, marginalized identities, Black, Indigenous, and/or Persons of Color (BIPOC), may self-select out of opportunities if they don’t meet 100% of the job requirements. We believe in diversity and inclusivity at Breaktime, and encourage candidates from various backgrounds to apply if they believe they have the necessary skills to thrive in this role.
Breaktime champions radical inclusion. We strive to be an organization where everyone feels welcome, particularly those who are most often excluded and discriminated against. As an Equal Opportunity Employer, Breaktime does not discriminate in its employment decisions based on housing status, race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity, gender expression, or any other basis that would violate any applicable federal, state, or local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.