Wireless Technician/Installer

Job Description

Job Description

Installation Technician

The Installation Technician is responsible for the comprehensive lifecycle management of specialized in-vehicle communication and emergency equipment.

Key Responsibilities:

• Oversee the entire technical process—including scoping, programming, installation, troubleshooting, maintenance, removal, and servicing—for a variety of hardware.

• Manage the integration of two-way mobile radios, repeaters, tablets, wireless modems, speakers, lights, sirens, center consoles, antennas, and all necessary wiring into customer vehicles.

• Perform installations across a critical and diverse fleet of vehicles, including police cruisers, K-9 units, fire trucks, ambulances, public works plow trucks, school buses, tow trucks, and various other commercial vehicles.

• Ensure service delivery exceeds customer expectations and meets all company operational requirements.

• Directly contribute to maintaining essential communication capabilities for public safety, education, and public works departments within our communities.

Compensation and Logistics:

• The successful candidate will be provided with a company service vehicle, a gas card, and all requisite tools and equipment.

• Work assignments will be managed by the Service Coordinator, with dispatch occurring from either the primary office or the technician's home location.

Preferred Qualifications:

• Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
• Knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
• Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, Oscilloscopes, watt meters, TDRs, and multi-meters.
• CET Certification is a plus. Journeyman level must be attained within 1 year of employment.
• Must be team-focused with a passion to meet customer requirements and company goals.

Detailed Responsibilities:

• Install, maintain, and provide technical support and service of wireless communications equipment such as UHF/VHF analog and digital systems. Operating mobile, portable radio equipment, dispatch consoles, and microwave systems, using both conventional and trunked radio technologies.
• Ability to diagnose and repair public address systems and BDA systems.
• Make minor modifications to electronic circuitry per customer requests and/or deploy factory software/firmware updates.
• Install coaxial cabling, connectors, antennas, and couplers in accordance with customer requirements and industry standards.
• Some travel and on-call hours will be required.
• Understand AC/DC voltage and power systems
• Install power supplies, distribution panels, backup power systems and batteries
• Maintain all company issued tools and equipment and ensure serviceability
• Maintain company issued vehicle and ensure it is serviced at regular intervals

Company DescriptionWe help public safety agencies save lives by providing reliable wireless communication systems and we help businesses create satisfied customers and improve employee morale. We are a sales dealer for Kenwood, Icom, Ritron, and EF Johnson.

Company Description

We help public safety agencies save lives by providing reliable wireless communication systems and we help businesses create satisfied customers and improve employee morale. We are a sales dealer for Kenwood, Icom, Ritron, and EF Johnson.