Law Office Front Desk Receptionist

Job Description

Job Description

Front Desk Receptionist

Boston, MA – Full-Time (40 Hours Per Week)

About Us

We are an established and respected personal injury and workers compensation law firm located in downtown Boston, committed to delivering exceptional client service and results. Our team-first culture values professionalism, initiative, and a positive attitude.

Position Overview

We are seeking a reliable, organized, and personable Front Desk Receptionist to manage daily front office responsibilities and provide critical administrative support to our legal team. This role is 100% in-person at our Boston office.

Primary Responsibilities

• Serve as the first point of contact for clients, visitors, and vendors
• Answer, screen, and route incoming phone calls
• Manage daily mail: receiving, sorting, and distributing
• Maintain a clean and professional front desk and reception area
• Coordinate office supply orders and vendor interactions
• Assist with filing, copying, scanning, and basic administrative paperwork
• Support attorneys and staff with routine office tasks
• Other duties and special projects as assigned

Preferred Qualifications

• Bachelor’s degree preferred but not required
• Prior office or receptionist experience strongly preferred
• Excellent written and verbal communication skills
• Strong time-management and organizational abilities
• Professional demeanor and strong customer service mindset
• Comfortable working both independently and as part of a team

Work Environment

• 100% in-office role
• Standard business hours (40 hours/week)

Compensation & Benefits

• MBTA (public transit) reimbursement
• Paid vacation and earned paid time off
• Retirement investing program
• Collaborative and supportive office culture