Job Description
Title: BSA/Concur System Administration
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Position Type: Contract role (6 months)
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Location: 360 Huntington Avenue Boston MA 02115(This role is hybrid with on-site presence 3 days a week in the Boston office)
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Pay rate: $55.94/hour on W2
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Work Schedule: 40 hours/week
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Round of interviews: 2
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How many years of experience? 3 plus years
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Top 3 technical or soft skills you’d like to see that will lead you to request an interview?
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- Experience with Concur is strongly preferred.
- Demonstrated willingness to learn and take on additional responsibilities across the finance function, beyond Concur-related tasks.
- Familiarity with ServiceNow and Jira is preferred.
- Strong communication skills, including proactively escalating issues and seeking support from management when needed.
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Business Systems Analyst Concur
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Concur (T&E) — Business Purpose Justification
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ITS is taking on administrative ownership of Concur, the university's travel and expense platform, under the same June 30 go-live target.
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Concur carries significant access and security management complexity that requires hands-on system admin capacity beyond what the current team can support in parallel with Jaggaer.
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This contractor will execute access remediation, map T&E workflows, align Finance and Travel business owners on the ITS support model, and ensure integration dependencies with Workday Financials are identified and resolved before go-live.
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This role is essential to delivering a clean, on-schedule transition without disrupting day-to-day expense operations for the university.
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The Division of Information Technology Services (ITS) seeks a hands-on BSA Contractor to support the ITS administration transition of Concur, the university's travel and expense (T&E) platform.
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ITS is assuming full system ownership by June 30, 2025, and needs an experienced contractor to drive access remediation, workflow documentation, and stakeholder alignment alongside the ITS ERP Applications team.
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Other duties as required: This role requires flexibility to support evolving transition needs, including cross-functional coordination, documentation, and stakeholder engagement as the go-live date approaches.
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Qualifications
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Education
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Bachelor's degree in Information Systems, Business Administration, Finance, or a related field, or equivalent work experience.
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Experience
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3+ years of BSA or System Administration experience with Concur or a comparable T&E / expense management platform.
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Working knowledge of Workday Financials — specifically expense reporting workflows and Concur-to-Workday integration points.
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Demonstrated ability to document business process workflows, approval configurations, and system access models.
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Experience with role-based access management and security remediation in enterprise financial applications.
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Proven ability to manage competing priorities and deliver in lean, fast-moving environments.
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Skills & Competencies
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Solid understanding of T&E business processes — expense policy, reimbursement workflows, approval chains, and audit controls.
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Proficiency with Jira or comparable project tracking tools.
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Clear written and verbal communication skills; able to work effectively with Finance and business stakeholders.
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Self-directed with strong organizational and documentation skills.
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Additional Requirements
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Hybrid role; on-site presence in Boston required as needed.
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Must be available ASAP to support pre-go-live activities through June 30, 2025, with potential for extension.
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Key Responsibilities & Accountabilities
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Identify the most important job duties using no more than 3–4 concise sentences. Percent of time must total 100%.
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Percent of Time
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1. System Administration & Access Remediation-35%
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Perform day-to-day Concur system administration tasks during the ITS transition period.
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Ensure role configurations align with ITS security standards and audit requirements.
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2. Workflow Documentation & Current-State Mapping-30%
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Document current-state Concur T&E workflows, approval chains, expense policies, and system configurations.
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Identify and map integration touchpoints with Workday Financials; flag dependencies requiring resolution before go-live.
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Contribute to the ITS RACI, transition plan, and go-live readiness documentation.
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3. Stakeholder Engagement & Ownership Model Definition-20%
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Engage Finance and Travel business owners to define and validate the ITS vs. business ownership and support model.
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Facilitate alignment sessions to confirm operational responsibilities, escalation paths, and transition acceptance criteria.
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4. Go-Live Readiness & Transition Support-15%
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Track milestones and maintain Jira as transition tasks are completed.
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Support go-live readiness validation and contribute inputs to weekly executive reporting.