Job Description
Job Description
Come join our growing team!
If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C.. Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations. Join us as we continue to redefine the standards of excellence in property management!
Who we need:
We are looking for a qualified, motivated Gatehouse Attendantto monitor and secure the entrance gates from 6AM-10PM, Monday-Sunday. This is an on-site opportunity, requiring the employee to work the assigned shifts at The Bay Club at Mattapoisett in Mattapoisett, Massachusetts location.
What you’ll do:
- Access Control:
- Monitor and control the entry of vehicles through the main gatehouse.
- Verify resident, guest, vendor, and golf club member access using approved systems and lists.
- Maintain updated knowledge of resident rosters, guest authorizations, and event schedules.
- Customer Service:
- Greet all visitors with professionalism and courtesy.
- Provide directions and basic information about community amenities and golf club facilities.
- Serve as a calm, friendly, and helpful presence at the entrance.
- Communication & Reporting:
- Maintain accurate visitor logs, incident reports, and shift notes.
- Report suspicious activity, rule violations, or maintenance concerns to management or appropriate authorities.
- Communicate with other gatehouse staff, property management, and golf club operations as needed.
- Operational Duties:
- Operate gate systems, call boxes, radios, and visitor management software.
- Ensure the gatehouse is neat, stocked with necessary supplies, and presentable at all times.
- Support access procedures during community events, club tournaments, or deliveries.
What we’re looking for:
- High school diploma or equivalent required.
- Experience in security, hospitality, or residential communities preferred.
- Excellent communication and customer service skills.
- Ability to remain calm, professional, and composed under pressure.
- Familiarity with basic technology (email, spreadsheets, gate control software).
- Strong attention to detail, with a commitment to confidentiality and resident privacy.
- Must be punctual, reliable, and able to work independently with minimal supervision.
What we can do for you!
Barkan offers a competitive compensation and benefits package to full-time employees that includes:
- Medical/Dental/Vision
- Flexible Spending Accounts
- Life Insurance
- Short and Long-Term Disability
- Paid Time Off
- 401(k) Match
- Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance
- Employee Assistance Program
The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics