Package Room Attendant

Job Description

Job DescriptionDescription:

About the Role

Apex Concierge is seeking two dependable, customer-focused Package Room Attendants to join our team at a premier residential property in Boston’s Seaport. You’ll be the friendly face residents trust to keep their deliveries secure, organized, and ready the moment they arrive.

What You’ll Do

• Receive, log, sort, and store incoming parcels using our digital tracking system.
• Verify recipient information and prepare packages for efficient pickup or delivery.
• Maintain a clean, orderly package room and follow all safety/security protocols.
• Communicate proactively with residents, couriers, and building staff to resolve any delivery issues.
• Assist with basic concierge tasks (e.g., answering resident inquiries, coordinating special requests) as needed.

Why Apex Concierge

• Competitive hourly pay with shift differentials for evenings/weekends.
• Paid training and opportunities for growth within our concierge and hospitality network.
• Employee recognition programs.
• A supportive team culture that values professionalism, positivity, and service excellence.

Requirements:

What You Bring

• Package-handling experience (residential, hospitality, retail, shipping/receiving, or similar).
• Proven reliability—punctual, organized, and attentive to detail.
• Strong customer-service and communication skills.
• Ability to lift up to 50 lbs and stand/walk for extended periods.
• Comfortable working weekends, holidays, and occasional overtime.