Project Management Supervisor

Job Description

Job Description

Position Summary

The Project Management Supervisor is tasked with establishing, maintaining, and enhancing the relationship between BSM and external clients, understanding and delegating Projects based upon on-going and expanding work orders, managing internal and external deliverables, and leading and mentoring Project management department.

Duties and Responsibilities

Duties and Responsibilities (cont’d)

Initiation and Planning

• Review scope of work and assign a Project manager
• Review and approve project kick-off
• Assist Project managers with prioritization and task definition
• Work with Sales to establish realistic timelines for potential client
• Liaise inter-departmentally to establish strong Project teams
• Review and refine project schedules and timelines
• Identify resource deficiencies and assist Project managers to overcome resource issues
• Document and manage project scope
• Define and prioritize project tasks
• Establish project goals, requirements, and desired results
• Create, manage, and update project schedules and timeline
• Define, manage, and update resources
• Review requirements and specifications for work
• Participate in identifying and recruiting project personnel
• Identify and assign duties, responsibilities, and scope of authority to project team personnel

Execution

• Ensure that Project Managers are maintaining and meeting project schedules and parameters
• Address Scope creep and identify Change Orders to allocate resources for new/additional work
• Address project risks and issues when elevated from Project Teams, Elevate further issues to executive team
• Work Cross-functionally with manager in other departments to meet client deliverables/project goals
• Maintain strategic level overview and plan for all ongoing projects
• Manage client visits and requests for escalation
• Facilitate team meetings to discuss and review the work
• Act as focal point for project problem resolution and escalation
• Establish conditions for project closure and manage closure
• Manage internal project requests and allocate resources
• Establish schedules and project parameters; develop procedures to accomplish project goals
• Identify and manage project risk
• Identify and manage project issues
• Coordinate the work across multiple projects with other project staff from various functional departments
• Gather and review status reports prepared by project personnel and modify as necessary
• Track the execution process to ensure that project team adheres to reporting requirements
• Facilitate team meetings to discuss and review the work
• Act as focal point for project problem resolution and escalation
• Establish conditions for project closure and manage closure

Quality Delivery

• Ensure the quality provided and delivered meets that in the agreed plan
• Ensure that the team follows all formal and informal best practices in project management and other initiatives

Report and Communication

• Train and mentor Project Managers for increasing responsibilities and knowledge
• Ensure internal and external communications are accurate and timely
• Prepare project reports for management, clients or others
• Facilitate interactive sessions
• Deliver presentations as required

Relationship management

• Establish and maintain customer relationships appropriately
• Negotiate with clients and internally to reach optimal delivery resolution
• Manage customer expectations in delivery
• Manage vendor relations, as appropriate

Other duties as assigned

Regulatory Responsibilities

• Exhibit a quality mindset and a willingness to develop
• Demonstrated knowledge of FDA, 21 CFR 820, 21 CFR 210 and 211, and other regulatory agency requirements sufficient to apply to quality operations and compliance

Supervisory Responsibilities

• Included in Duties and Responsibilities

Experience

• Experience in managing multiple projects simultaneously preferred
• Experience in working with 3rd-party delivery model and structure a plus
• Experience with process improvement certifications (CMMI) a plus
• One (1) to three (3) years previous project management experience required
• One (1) to three (3) years experience in a cGMP Pharmaceutical environment

Education

• Masters’ Degree or equivalent work experience required
• PMP Certification preferred

Knowledge, Skills & Abilities

Knowledge, Skills & Abilities

(cont’d)

• Knowledge of project management methods and tools
• Strong listening, and oral and written communications skills required
• Leadership and team building skills a must
• Problem-solving skills required
• Coordination skills a must
• Self-starter orientation
• Conflict management experience a plus
• Ability to deal with change
• Proficient in Microsoft Office Suite applications

Physical Requirements

• Ability to sit for prolonged periods of time
• Ability to stand for prolong periods of time
• Able to lift up to 10lbs