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<h3>Job Description</h3>
Job Description
We’re looking for a positive and professional guest experience agent to join our team at The Hotel Portsmouth, a 1880-built historic Inn in downtown Portsmouth, NH.
You will deliver exceptional experience to every guest at our hotel.
You’ll welcome all guests, delight their stay experience, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
 
If this sounds like you, apply today!
 
We look forward to hearing from you.
Compensation:
$18 - $21 hourly
Responsibilities:
<ul>
<li>Field customer complaints when necessary</li>
<li>Assist and support during breakfast and bar operations at John &amp; Lucy`s speakeasy bar.</li>
<li>Answer incoming calls and questions about guests’ needs in person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests&nbsp;</li>
<li>Welcome, register, check in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information</li>
<li>Work with the housekeeping staff to ensure rooms are ready for new guests</li>
<li>Be a team player and open to supporting all departments</li>
</ul>
Qualifications:
<ul>
<li>Check-in/Check-out:</li>
<li>Managing the process of guest arrival and departure, including issuing keys and processing payments.&nbsp;</li>
<li>Guest Assistance:</li>
<li>Answering questions, providing information about hotel services and local attractions, and addressing guest concerns or complaints.&nbsp;</li>
<li>Front Desk Operations:</li>
<li>Handling reservations, managing guest records, and maintaining a clean and organized front desk area.&nbsp;</li>
<li>Problem Solving:</li>
<li>Addressing guest issues and complaints promptly and professionally, often working with other departments to find solutions.&nbsp;</li>
<li>Maintaining a Welcoming Environment:</li>
<li>Creating a positive first impression for guests and ensuring their comfort throughout their stay.&nbsp;</li>
<li>Communication:</li>
<li>Effectively communicating with guests and colleagues, both verbally and in writing, to ensure smooth operations and excellent service.&nbsp;</li>
<li>Customer Service:</li>
<li>A strong customer-focused attitude with the ability to empathize with guests and resolve their issues.&nbsp;</li>
<li>Communication:</li>
<li>Excellent verbal and written communication skills to interact with guests and colleagues effectively.&nbsp;</li>
<li>Problem Solving:</li>
<li>The ability to identify and resolve guest issues efficiently and professionally.&nbsp;</li>
<li>Organization:</li>
<li>Strong organizational skills to manage multiple tasks and maintain a tidy workspace.&nbsp;</li>
<li>Computer Literacy:</li>
<li>Proficiency in using computer systems for reservations, payments, and other administrative tasks.&nbsp;</li>
<li>Flexibility:</li>
<li>The ability to adapt to different situations and work a variety of shifts, including weekends and holidays.&nbsp;</li>
</ul>
A Guest Service Agent plays a vital role in creating a positive and memorable experience for hotel guests.&nbsp;
About Company 
Centrally located in the Market Square district, we are surrounded by all the shops, restaurants, cafes, and historic sites that make Portsmouth so special.
Portsmouth's favorite downtown hotel! Unique among Portsmouth hotels, we are grand, yet boutique. Gracious and welcoming. Our boutique Portsmouth hotel offers all the amenities of a large hotel with the irrepressible charm of a bed and breakfast.
Looking for the strongest cup of fresh-brewed joe? Need a recommendation for the tastiest lobster roll on the docks? The Hotel Portsmouth staff has the inside scoop on all of the local hotspots, with most located just a leisurely stroll from our front steps.
Come experience modern hospitality in a historic setting at The Hotel Portsmouth: we know what you're looking for.

Guest Experience Agent

<h3>Job Description</h3>
Job Description

True NorthHotel Group, an award-winning management and development company, is seeking a Night Auditor to join our team at our Hyatt Place in Marlborough, MA. We offer awesome benefits and a great family culture.
RESPONSIBILITIES
<ul>
<li>Serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am.</li>
<li>Reporting and front desk clerical duties including assistance with M3</li>
<li>Oversee the admittance of guests</li>
<li>Maintain front desk and lobby area</li>
</ul>
QUALIFICATIONS
<ul>
<li>High School Diploma or equivalent</li>
<li>Basic typing skills with computer data entry experience</li>
<li>Basic reading, spelling and math skills</li>
<li>Occasionally/Frequently/Continually required to climb, balance, bend, stoop, kneel or crawl</li>
<li>Ability to lift to 50lbs </li>
<li>Experience in hospitality is a plus.</li>
</ul>

We look forward to hearing from you!
True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
 Full time

Front Desk / Night Audit Associate

<h3>Job Description</h3>
Job Description
True NorthHotel Group, an award-winning management and development company, is seeking a Front Desk Associate tojoin our team at the Hyatt Place in Marlborough, MA. We offer awesome benefits and a great family culture. 
RESPONSIBILITIES
<ul>
<li>Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.</li>
<li>Responds to guest questions either in person or over the phone. </li>
<li>Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.</li>
<li>Resolves guest problems/complaints.</li>
<li>Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.</li>
</ul>
QUALIFICATIONS
<ul>
<li>High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.</li>
<li>Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.</li>
<li>Experience in hospitality is a plus.</li>
</ul>

We look forward to hearing from you!
True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Front Desk Associates

<h3>Job Description</h3>
Job Description
Job Title: Front Desk Patient Care Coordinator / Admin Location: Chelmsford, MA Schedule: Monday – Friday, 8:30 AM – 4:30 PM Pay Rate: $18.00/hour Employment Type: Temp (May lead to a permeant position.)
Position Summary
We are currently recruiting for a Front Desk Patient Care Coordinator. You’ll be the welcoming face of the practice while managing a variety of administrative tasks to support both patients and practitioners. This role calls for strong multitasking abilities, excellent communication skills, and a commitment to confidentiality and service.
Responsibilities
<ul>
<li>Greet and assist patients in person and by phone</li>
<li>Schedule appointments and manage a multi-line phone system</li>
<li>Maintain patient files in compliance with HIPAA</li>
<li>Verify insurance eligibility and benefits</li>
<li>Prepare and process mail (USPS, FedEx)</li>
<li>Support billing, deposits, and reporting</li>
<li>Keep the office clean and organized</li>
<li>Use Microsoft Word and Outlook regularly</li>
<li>Contribute to a collaborative and cheerful team atmosphere</li>
</ul>
Qualifications
<ul>
<li>Minimum 2 years’ experience in an medical office setting</li>
<li>Familiarity with scheduling software and insurance processes</li>
<li>Strong communication and organizational skills</li>
<li>Proficiency in Microsoft Office</li>
<li>Friendly, empathetic, and detail-oriented</li>
<li>Ability to multitask and work well under pressure</li>
</ul>
Physical Requirements
<ul>
<li>Sitting: Frequently</li>
<li>Standing: Occasionally</li>
<li>Speaking: Frequently</li>
</ul>
Work Environment
Professional office-based setting
Company DescriptionWicked Staffing Solutions is a proud New England based Staffing and Recruiting firm that services Massachusetts and New Hampshire. We have Temporary, Long-Term Temporary, Temp-Hire and Direct Placement job opportunity arrangements in Light Industrial, Logistics, Electronics, Engineering, and Accounting, just to name a few. We offer health insurance, 401k, and referral bonuses. Our friendly recruiters can assist with resumes and interview coaching if needed. We get new job opportunities every day. So check us out and let Wicked work for you! 
<h3>Company Description</h3>
Wicked Staffing Solutions is a proud New England based Staffing and Recruiting firm that services Massachusetts and New Hampshire. We have Temporary, Long-Term Temporary, Temp-Hire and Direct Placement job opportunity arrangements in Light Industrial, Logistics, Electronics, Engineering, and Accounting, just to name a few. We offer health insurance, 401k, and referral bonuses. Our friendly recruiters can assist with resumes and interview coaching if needed. We get new job opportunities every day. So check us out and let Wicked work for you!

Front Desk Admin

<h3>Job Description</h3>
Job Description
Thank you for your interest at a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you. Here at Chick-fil-A, you'll have the opportunity to work closely with a highly motivated and driven owner Operator who is personally vested in your success. Your Success is our Success We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality. Our Restaurant Customer Service / Cashier / FOH Crew Member / Team Members are the face of our company and are the first step in providing quality service and hospitality to our guests. The Front of House Team Member's responsibility is to continually interface with guests to provide quick, friendly, and accurate service. We offer you a great work environment, a fair pay, education scholarship opportunity, awesome training and lot of advancement opportunities. Job opportunities as Customer Service/FOH Team Member are generally offered as full time or part time restaurant job. Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.
Requirements/Responsibilities
Restaurant Customer Service / Cashier / FOH Crew Member / Team Member Requirements &amp; Responsibilities We are looking for applicants who exhibit the following qualities: * Consistency and Reliability * Cheerful and Positive Attitude * Values Teamwork * Loves Serving and Helping Others Applicants must be able to: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests Applicants will also be expected to be able to work on their feet for several hours at a time. Customer Service / Cashier / FOH Crew Member / Team Member is generally offered as full time or part time restaurant job. Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.
Special Instructions
Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
 ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Front of House Team Member - Day & Night Shifts

<h3>Job Description</h3>
Job DescriptionResponsibilities for Front Desk Agent 
<ul>
<li>Check guests in and out of their rooms</li>
<li>Answer any questions guests have</li>
<li>Make recommendations for activities and restaurants</li>
<li>Answer the phone and direct the call</li>
<li>Take reservations on the phone</li>
<li>Maintain the record of guests that have checked in and out</li>
</ul>
Qualifications for Front Desk Agent 
<ul>
<li>High school diploma or GED equivalent</li>
<li>Excellent customer service skills</li>
<li>Amazing interpersonal abilities</li>
<li>Top-of-the-line organizational skills</li>
<li>Ability to handle multiple tasks at once</li>
<li>Amazing time management skills</li>
<li>Incredibly detail oriented</li>
<li>Able to work nights, weekend and holidays</li>
</ul>
Job Types: Full-time, Part-time Salary: $16.00 - $18.00 per hour Benefits: 
<ul>
<li>Employee discount</li>
<li>Paid time off</li>
</ul>
Schedule: 
<ul>
<li>Evening shift</li>
</ul>
Ability to commute/relocate: 
<ul>
<li>Bridgewater, VT 05035: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
Experience: 
<ul>
<li>Hotel experience: 1 year (Preferred)</li>
</ul>
Work Location: In person

Hotel Front Desk

<h3>Job Description</h3>
Job Description
Resident Service Specialist – Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR
UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at Lenox Farms, our apartment community (338 homes) located in Braintree, MA.
Pay range: $25-$27/hour.
Key Qualifications: 
<ul>
<li>
Minimum three years’ experience in property management or related business operations.
</li>
<li>
Minimum of two years’ of office experience is required.
</li>
<li>
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
</li>
<li>
Strong organizational, presentation and communication skills, with high professionalism.
</li>
<li>
Proficient with MS Office and Outlook with competent general computer skills.
</li>
<li>
Proficient with Web communications, publishing, usability and/or social media.
</li>
</ul>
Essential Job Functions:
As a Resident Service Specialist, you provide team coordination to ensure high quality customer service. You ensure the Resident Service team completes every step regarding move-in coordination, OneSite responsibilities and customer service administration. You handle any walk-in resident concerns collectively with managers. You walk through the move-in ready apartment(s) to achieve optimal resident satisfaction. You coordinate responses to resident service issues as well as track and follow-up on move-in satisfaction. You also walk all amenities and problematic areas on a daily basis to address any deficiencies and follow-up with the service team until resolved. You provide support and act as back-up for the Leasing Consultants and Resident Service Coordinators.
Career Development and Advancement:
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We are proud to announce the promotion of 124 employees through June 2020, that’s an average of 21 associates promoted per month. We believe our employees are the organization's most important asset.
Exceptional Benefits:
We offer a comprehensive benefit package, apartment rental discount, company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.
About UDR, Inc.
UDR, Inc., an S&amp;P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation! 
UDR Inc. is an Equal Employment Opportunity Employer.
Additional Benefits Offered: • Medical, Dental, Vision Plans • Medical Flexible Spending Account • Dependent Care Spending Account • Supplemental Term Life Insurance • Voluntary Cancer Insurance • Supplemental Short-Term Disability Insurance / AD&amp;D Insurance • Voluntary Long Term Care Insurance • 401(k) Plan with company match

Guest Service Specialist

<h3>Job Description</h3>
Job Description
Who We Are:
Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the Massachusetts' premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, <a href="http://www.thetrustees.org" target="_blank">www.thetrustees.org</a>.
Posting Information:
Salary/Hourly Rate: $70k - $80k 
Housing: Housing provided
Hours per week: 40 
Job Classification: Exempt, Full-Time 
Job Type: Fully site based 
Location: The Guest House at Field Farm, Williamstown, MA 
What You’ll Do:
Your Impact:
Set on over 300 acres at the base of majestic Mt. Greylock in Williamstown, MA, The Guest House at Field Farm is a midcentury architectural gem protected by America's oldest land conservation organization (The Trustees of Reservations). Managed as an upscale Bed and Breakfast, this celebrated property features six rooms maintained with historical conservation at its heart, with breathtaking views and over 5 miles of hiking trails, it serves as a tranquil retreat in the heart of the Northern Berkshires. With a loyal, returning customer base and accolades including features in the New York Times, a listing on Select Registry, and countless glowing reviews in national publications, The Guest House at Field Farm is truly a destination of distinction. 
The Role:
This full-time, year-round opportunity is ideal for those who are passionate about creating memorable guest experiences and stewarding unique properties. As Innkeeper, you will manage the overall engagement and hospitality experience at Field Farm, encompassing both The Guest House (Bed &amp; Breakfast) and the surrounding 300-acre landscape. Reporting directly to the Regional Vice President, you will play a pivotal role in the strategic planning and stewardship of this celebrated destination. The position offers competitive compensation, a robust benefits package and includes housing conveniently located across the street from the Inn, making it an attractive option for individuals or couples seeking to immerse themselves in the heart of hospitality and conservation. 
This position could be especially appealing to a couple with complementary skills in innkeeping and housekeeping, as the role offers both a collaborative work environment and on-site housing. Working as a team, couples can share responsibilities for guest services, operations, and maintenance, making the most of their joint experience to enhance the guest experience and the property's overall success. 
Success in this role requires strong knowledge, skills, and hands-on experience in the hospitality industry. In addition to providing exemplary service to guests, you will be expected to manage the Inn in alignment with the mission and operational standards established by The Trustees of Reservations. Adaptability, leadership, and a collaborative spirit are essential, as you help guide Field Farm into its next chapter of excellence. 
Specifically, you’ll: 
<ul>
<li>Ensure that all Inn procedures are consistently followed and develop best practices to elevate guest service, food and beverage offerings, and the overall efficiency of Bed &amp; Breakfast operations. </li>
</ul>
<ul>
<li>Maintain a professional and courteous demeanor at all times, creating an environment of excellence and warmth that welcomes and delights every guest. </li>
</ul>
<ul>
<li>Oversee front desk operations and manage the reservation system (Rez stream), ensuring seamless reservations, check-ins, check-outs, and prompt handling of guest inquiries. </li>
</ul>
<ul>
<li>Provide exceptional concierge service by guiding guests to local attractions, assisting with dining reservations, and introducing visitors to the full range of inn amenities as needed. </li>
</ul>
<ul>
<li>Act as an enthusiastic ambassador for The Trustees, actively promoting membership and sharing the organization’s mission with guests to foster deeper engagement. </li>
</ul>
<ul>
<li>Serve as the primary point of contact for all guests, providing attentive, front-facing customer service from the initial inquiry and booking through check-in, stay, and departure, ensuring a seamless and memorable experience at every stage of interaction. </li>
</ul>
<ul>
<li>Manage the booking database software, using it to generate accurate financial statements and marketing reports that inform operational decisions. </li>
<li>Procure all food, beverage, housekeeping, and other supplies in alignment with operational needs and inventory requirements, ensuring effective cost management. </li>
</ul>
<ul>
<li>Supervise and train Inn staff, overseeing all property events including art and sculpture tours, receptions, and corporate meetings to deliver memorable experiences. </li>
</ul>
<ul>
<li>Administer payroll and manage the hiring and onboarding process for new seasonal staff, fostering a collaborative and high-performing team culture. </li>
</ul>
<ul>
<li>Participate in staff and community meetings, and collaborate with other regional staff members, volunteers and donors as assigned to support broader organizational initiatives. </li>
</ul>
<ul>
<li>Assist the Vice President in budget preparation and adhere to established guidelines for all operational expenses. </li>
</ul>
<ul>
<li>Work with the Vice President to develop and implement an annual marketing and advertising plan for the Inn, driving awareness and guest engagement. </li>
</ul>
<ul>
<li>Be an active participant in marketing and content creation efforts, collaborating closely with marketing partners and the regional team to develop innovative campaigns, engaging social media content, and compelling storytelling that highlights the Inn’s unique offerings and the broader mission of The Trustees. </li>
</ul>
<ul>
<li>Design and promote new opportunities—such as packages, stay specials, collaborations, and special events—to enhance the guest experience and drive revenue. </li>
</ul>
<ul>
<li>Collaborate with area tourism organizations to broaden the visibility of the Inn and The Trustees' work throughout the region. </li>
</ul>
<ul>
<li>Proactively identify operational issues and coordinate with third-party contractors as needed, ensuring timely resolution and the continued excellence of guest services. </li>
</ul>
This is a full-time/part-time exempt position reporting directly to the Regional Vice President of the Western Hills and Berkshires. 
Requirements
What You’ll Need:
Skills and Experience: 
<ul>
<li>Demonstrated ability to work effectively and collaboratively with a diverse range of individuals, including co-workers, committee members, volunteers, consultants, contractors, public officials, and members of the public. </li>
</ul>
<ul>
<li>Proven ability to supervise, motivate, and inspire staff in a team-based environment. </li>
</ul>
<ul>
<li>Strong organizational skills with exceptional attention to detail and the capacity to manage multiple tasks simultaneously. </li>
</ul>
<ul>
<li>Exceptional written communication skills and public presentation abilities. </li>
</ul>
<ul>
<li>Proficiency with Windows-based operating systems and related software applications. </li>
</ul>
<ul>
<li>Self-motivated with a commitment to excellence and consistent follow-through. </li>
</ul>
<ul>
<li>Demonstrated ability to take direction and guidance, working collaboratively within the larger Trustees organization and ensuring alignment with strategic plan priorities as needed. </li>
</ul>
<ul>
<li>Flexibility to work nights and weekends is required. </li>
</ul>
<ul>
<li>Must have flexibility to be on call for late night emergent needs of guests. </li>
</ul>
Preferred: 
<ul>
<li> A Bachelor of Science degree in Hotel Administration or related field is highly desirable.  Experience in the hospitality industry may, at the discretion of The Trustees, be considered as a substitute for the educational component listed above. </li>
</ul>
Eligibility Criteria: 
<ul>
<li>Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. </li>
<li>A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed] </li>
<li>A satisfactory criminal background (CORI) check.</li>
</ul>
Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.
Questions? Contact our People team at <a href="mailto:people@thetrustees.org" target="_blank">people@thetrustees.org</a>
Benefits
Your Benefits: 
<ul>
<li>Housing: Provided, near site </li>
</ul>
<ul>
<li>Sick time: 15 days per year </li>
</ul>
<ul>
<li>Vacation time: 20 days per year (prorated) </li>
</ul>
<ul>
<li>12 observed holidays, 3 floating </li>
</ul>
<ul>
<li>Health insurance: You are eligible to participate in the Trustees health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.  </li>
</ul>
<ul>
<li>Short-Term and Long-Term Disability Insurance </li>
</ul>
<ul>
<li>Massachusetts Paid Family Medical Leave </li>
</ul>
<ul>
<li>Life Insurance  </li>
</ul>
<ul>
<li>401k with 5% match after 1 year of employment </li>
</ul>
<ul>
<li>Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.  </li>
</ul>
<ul>
<li>Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.  </li>
</ul>
<ul>
<li>Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  </li>
</ul>
<ul>
<li>Day of Wonder: Spend one workday per year to exploring a Trustees property </li>
</ul>
<ul>
<li>Day of Service: Spend one workday per year to helping with a project at a Trustees property  </li>
</ul>
Equal Opportunity and Diversity: 
The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.    
The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity. 
 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  
We are committed to creating an inclusive and accessible work environment. To request reasonable accommodation during the application or interview process, please contact us at <a href="mailto:people@thetrustees.org" target="_blank">people@thetrustees.org</a>.

Innkeeper, Field Farm

<h3>Job Description</h3>
Job DescriptionCompany Description 
Why join the Harvard Graduate School of Design?
The Harvard University Graduate School of Design (GSD) educates leaders in design, research, and scholarship to make a resilient, just, and beautiful world. The GSD offers an unparalleled setting for interaction through the combination of disciplines—architecture, landscape architecture, urban planning and design, design engineering, real estate and housing—with an emerging research program and a robust public program of lectures and exhibition.
Job Description 
The Harvard Graduate School of Design (GSD) invites nominations and applications for the position of Curator of the Loeb Fellowship. The School seeks a highly accomplished individual to continue to uphold and build upon the 50+ year legacy of the Loeb Fellowship. The successful candidate will provide leadership to the Loeb Fellowship and the Loeb Alumni community and will advance the Fellowship’s contributions and connections to the academic community of the GSD, Harvard University, and beyond.&nbsp;
The signature program of Loeb Fellowship is a year-long residential fellowship for mid-career practitioners who are likely to become influential leaders in shaping the built and natural environment, and whose work is dedicated to advancing constructive social effects in the US and around the world.  Loeb Fellows spend an academic year at Harvard’s GSD, where they have access to the intellectual and critical life of the University.  Each annual class of Fellows, approximately 10 each year, is selected based on their potential to use the resources of the GSD, the University, and the current and past Fellows to become even more effective leaders and to have a greater impact as a result of their Fellowship year.  Now in its sixth decade, the Fellowship also supports the convening and initiatives of an active, engaged, and influential 500+ member Loeb Alumni community.  Loeb Alumni continue to foster ongoing work within cities and communities across the globe, and increasingly within programs and courses at the GSD, to influence and develop effective and inclusive solutions to the urgent challenges involving the future of our global built and natural environment. For more information about the Loeb Fellowship, see: gsd.harvard.edu/loeb-fellowship.&nbsp;
Serving as Curator of the Loeb Fellowship offers an unparalleled opportunity to shape the future of leadership in the built and natural environments. You’ll have the unique privilege of stewarding a vibrant community of emerging mid-career innovators, change-makers, and thought leaders, enabling them to amplify their impact on pressing global challenges. Situated at the heart of one of the world’s premier academic institutions, you will enjoy the intellectual vitality and collaborative spirit of Harvard, with access to vast academic resources and a network of visionary professionals. This role presents the rare chance to leave a lasting mark, guiding an esteemed Fellowship through its next chapter and helping to empower generations of leaders who are redefining our cities, landscapes, and communities for the greater good.&nbsp;
CORE DUTIES AND RESPONSIBILITIES
Reporting to the Dean of the GSD, the Curator provides vision and overall direction to the Loeb Fellowship program for mid-career professionals in design-related disciplines. As principal spokesperson for the program, the Curator directs outreach within Harvard and beyond. In addition to providing leadership to and management of the Loeb Fellowship in the four areas described below— Curation, Fellows, Alumni, Administration—the Curator will also be expected to contribute to the School through service to the GSD.&nbsp;&nbsp;
The Curator will set and manage a broad agenda that includes how the legacy of the program is maintained as well as how the future of the Fellowship can expand through the recruitment of new Fellows and the impact of its alumni. The GSD seeks a visionary leader to maintain the residential Fellowship program, engage an active alumni cohort in a way that harnesses their expertise, and explore new opportunities for impact in cities and communities, as the original patrons, John L. and Frances Loeb intended, and in ways that advance the academic excellence and mission of the GSD.&nbsp;
CURATION: Program and Fellows&nbsp;&nbsp;
<ul>
<li>Drive strategic planning, including visionary thinking around expanded programming, engagement, outreach, and potential impact of Fellowship, Fellows, and Alumni.&nbsp;</li>
<li>Develop relationships and programming across the GSD, Harvard, and beyond, working with diverse constituencies, including students, faculty, staff, alumni, and external stakeholders.&nbsp;</li>
<li>Explore knowledge production opportunities that may include research, public programs, exhibitions, and publications.&nbsp;</li>
<li>Together with the Dean, convene an advisory committee to deepen relationships across the School and the university.&nbsp;</li>
</ul>
FELLOWS: Loeb Fellowship Residency&nbsp;
<ul>
<li>Convene cohort activities, including orientations, weekly seminars, retreats, and cohort travel, and dinners. Initiate and administer subsidiary projects and events, such as colloquia, seminars, and travel opportunities.&nbsp;</li>
<li>Lead and serve on a nine-person Selection Committee for each cohort of Loeb Fellows. Direct annual Selection process, including recruitment.&nbsp;</li>
<li>Serve as advisor to Fellows on yearly individual work plans. Have the ability to mentor and motivate Fellows as mid-career professionals to grow in their technical skills, vision, and leadership ability.&nbsp;</li>
<li>Encourage Fellows’ integration and networking within GSD, across Harvard, and among Loeb Alumni. Facilitate contacts between the fellows and members of the GSD and Harvard communities.&nbsp;</li>
<li>Collaborate with the Dean on the Senior Loeb Scholar appointment process and programming.&nbsp;</li>
</ul>
ALUMNI: Loeb Alumni
<ul>
<li>Advance ongoing professional, intellectual, and social engagement among Loeb alumni while fostering deeper collaboration between the Loeb Fellowship program, Loeb alumni, current Loeb Fellows, GSD students, and faculty.&nbsp;&nbsp;</li>
<li>Facilitate and communicate the development of shared projects, ensuring that the collective expertise and ideas of these groups are effectively integrated for mutual benefit.&nbsp;</li>
<li>Collaborate with the Loeb Fellowship Alumni Association (LFAA) to pursue its mission by supporting alumni events and programs, including Loeb Fellowship Alumni Council (LFAC) grants and annual LFAA fall study tours.&nbsp;&nbsp;</li>
</ul>
ADMINISTRATION: Communications, Outreach &amp; Engagement, Management&nbsp;
<ul>
<li>Work with the GSD and Harvard Communications to develop and direct an overall internal and external communication strategy for promoting the Fellowship, including, but not limited to, Fellowship programming, recruitment, alumni promotion, and Loeb Fellowship Alumni Council programming.&nbsp;&nbsp;</li>
<li>Build strategic relationships with other Harvard schools, programs, and centers, as well as with external partners across a range of disciplines to grow and maintain opportunities for learning and collaboration with resident and alumni Fellows.&nbsp;</li>
<li>Establish partnerships with other media outlets to execute communications strategy.&nbsp;&nbsp;</li>
<li>Develop both internal and external engagement strategy to advance access and relationships between Fellows, the GSD, the Harvard and other academic communities, as well as relevant communities of practice.&nbsp;</li>
<li>Actively promote the Fellowship and its programs, including public speaking at conferences and events across the U.S. and the world.&nbsp;</li>
<li>Identify, cultivate, and pursue a development strategy in collaboration with the GSD Development and Alumni Relations Office to execute an outreach, recruitment, and engagement plan.&nbsp;</li>
<li>Identify and manage the Loeb Fellowship staff and capacity needs, including independent contractors and other partners.&nbsp;&nbsp;</li>
<li>Direct financial management, including working with the Finance Office on an annual budget.&nbsp;</li>
</ul>
Qualifications 
BASIC QUALIFICATIONS:&nbsp;
<ul>
<li>An advanced degree or commensurate experience in Architecture, Landscape Architecture, Urban Planning &amp; Design, or Design Studies is required.&nbsp;</li>
<li>Proven curatorial, staff, and program management, and/or development leadership in an educational/design setting, including architecture, landscape architecture, urban planning, urban design, or related field is required.&nbsp;</li>
<li>Experience working with academic leadership and faculty in an external relations context.&nbsp;</li>
</ul>
ADDITIONAL COMPETENCIES:&nbsp;
Leadership&nbsp;
<ul>
<li>Influential and esteemed public-facing presence.&nbsp;</li>
<li>Effectively engage, communicate, and cultivate meaningful relationships across a broad range of academic, professional, and community audiences.&nbsp;</li>
<li>Employ excellent interpersonal and intercultural communication skills across diverse audiences, including students, faculty, fellows, alumni, donors, and the greater public.&nbsp;</li>
</ul>
Vision and Strategy&nbsp;
<ul>
<li>Ability to anticipate and imagine future possibilities, both strategic and programmatic.&nbsp;</li>
<li>Commitment to advancing the engagement of the design professions within the public, private, nonprofit, and NGO sectors for the public good.&nbsp;</li>
<li>Ability to articulate and impart the values of “disciplinary knowledge and trans-disciplinary impact” to a diverse range of practice, academic, and community groups.&nbsp;</li>
</ul>
Initiative&nbsp;
<ul>
<li>Capacity to create and execute strategic plans and initiatives.&nbsp;</li>
<li>Ability to build solidarity, resolve conflict, and facilitate networking, synergies, and partnerships.&nbsp;</li>
<li>Interest in and ability to actively build and support an intellectual and professional community.&nbsp;</li>
</ul>
Collaboration and Community-Building&nbsp;
<ul>
<li>Inclusive and culturally intelligent, with a caring and empathic approach to diverse populations representing multiple nationalities, cultures, viewpoints, experiences, and professional disciplines and fields of interest.&nbsp;</li>
<li>Enthusiastic about engaging, guiding, and mentoring mid-career professionals coming from a wide range of disciplines interested in built and natural environment issues.&nbsp;</li>
<li>Transdisciplinary aptitude to speak across all GSD disciplines related to the built and natural environment and engage with issues at different scales.&nbsp;</li>
<li>Committed to GSD Community Values, Rights, and Responsibilities&nbsp; &nbsp;</li>
</ul>
 Additional Information 
Review of applications will begin immediately and continue until the position is filled, with an ideal start date of July 1, 2026.&nbsp;
The Loeb Fellowship Curator will be appointed for an initial term of five years. The position is renewable, contingent upon review and reappointment by the Dean. The Loeb Curator position is normally a full-time obligation; full-time residence in, or relocation to, the Boston metropolitan area is a requirement of the position.&nbsp;
As appropriate to the Curator’s disciplinary and professional background, and at the discretion of the Department Chairs, a teaching appointment may be considered, reviewed annually, and contingent on continuation of the staff appointment.&nbsp;&nbsp;
<ul>
<li>Standard Hours/Schedule: 35 hours per week</li>
<li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li>
<li>Pre-Employment Screening: Identity.</li>
</ul>
Work Format Details
This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and Ranges
This position is salary grade level 060. Please visit &nbsp;Harvard's Salary Ranges  to view the corresponding salary range and related information.&nbsp;
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;
<ul>
<li>Generous paid time off including parental leave&nbsp;</li>
<li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li>
<li>Retirement plans with university contributions&nbsp;</li>
<li>Wellbeing and mental health resources&nbsp;</li>
<li>Support for families and caregivers&nbsp;</li>
<li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li>
<li>Commuter benefits, discounts and campus perks&nbsp;</li>
</ul>
Learn more about these and additional benefits on our Benefits &amp; Wellbeing Page.&nbsp;
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;
Harvard has an equal employment opportunity policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s non-discrimination policy. Harvard’s equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Curator of the Loeb Fellowship

<h3>Job Description</h3>
Job Description
The award winning Comfort Inn &amp; Suites Sturbridge is hiring for energetic individuals who are a team player for our front desk agent position at the hotel. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment. Must be able to Multi-task. This is for a part time position that could turn into full time. Must be able to work both first and second shifts, as well as weekends. 
<ul>
<li>Register and assign rooms to guests of the hotel. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.</li>
<li>Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.</li>
<li>Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine.</li>
<li>Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer.</li>
<li>Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges.</li>
<li>Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies.</li>
<li>Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary.</li>
<li>Ability to read, listen and communicate effectively in English, both verbally and in writing.</li>
<li>Ability to access and accurately input information using a moderately complex computer.</li>
<li>Reports to work for scheduled shift, on time and in uniform in accordance with company policy.</li>
<li>Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications</li>
<li>All other duties as assigned or needed.</li>
<li>Help with other departments as needed</li>
<li>Weekends and holidays are required. </li>
<li>individual will be working both AM and PM shifts. </li>
</ul>

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