<h3>Job Description</h3>
Dietitian Career Opportunity 
Appreciated for your Dietitian Skills Are you a dedicated dietitian in search of a career that feels close to home and heart? As a dietitian at Encompass Health, you'll play a crucial role in promoting health and wellness through personalized nutrition plans. Your responsibilities will include assessing patients' nutritional needs, developing and implementing dietary plans, and providing education on healthy eating habits. In this role, you will instruct patients on post-discharge diets and monitor their nutritional status. If you're passionate about making a positive impact on individuals' lives through nutrition and are seeking a rewarding career that aligns with your values, consider joining us on our mission to enhance the well-being of the patients we serve in your community. 
 A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. 
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: 
<ul>
<li>Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. </li>
<li>Generous paid time off that accrues over time. </li>
<li>Opportunities for tuition reimbursement and continuous education.</li>
<li>Company-matching 401(k) and employee stock purchase plans. </li>
<li>Flexible spending and health savings accounts. </li>
<li>A vibrant community of individuals passionate about the work they do! </li>
</ul>
Become the Dietitian you always wanted to be
<ul>
<li>Communicate with and counsel patients per physician orders and diet instruction. </li>
<li>Communicate with physicians and other involved disciplines in patient care. </li>
<li>Evaluate referral orders to determine adequacy of nutrition intake methods. </li>
<li>Document pertinent information in the patient's medical record according to established standards. </li>
<li>Implement nutritional care plans, adapt menus, and assist patients with special dietary needs. </li>
<li>Conduct calorie counts and make appropriate recommendations. </li>
<li>Review, revise, and sign off menus for nutritional adequacy. </li>
</ul>
Qualifications
<ul>
<li>Registered by the Commission on Dietetic Registration of the American Dietetic Association</li>
<li>State licensure required.</li>
<li>Membership in the Academy of Nutrition and Dietetics preferred.</li>
<li>Bachelor's or advanced degree from an accredited institution with a major in Food &amp; Nutrition.</li>
<li>One year of Clinical Dietetics experience preferred.</li>
</ul>
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
 At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
 We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

Dietitian

<h3>Job Description</h3>
Clinical Rehab Liaison Career Opportunity
Appreciated for your Clinical Rehab Liaison Skills Clinical License Required
Ever heard of a clinical rehab liaison? Are you looking to embark on a career thats close to home and heart in your community? A clinical rehab liaison at Encompass Health cultivates referral relationships, manages assigned territory and completes patient assessments. You'll play a crucial role in helping us drive growth through patient referrals. To help support our business goals, your primary focus will be on cultivating strong referral relationships within a geographic territory. You will develop and maintain excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives. Join us in a career that blends professional growth and your clinical license with a sense of connection to the community and patients we serve.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. Our achievements include being named one of the "Worlds Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
<ul>
<li> Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. </li>
<li> Generous paid time off that accrues over time.</li>
<li> Opportunities for tuition reimbursement and continuous education.</li>
<li> Company-matching 401(k) and employee stock purchase plans. </li>
<li> Flexible spending and health savings accounts. </li>
<li> A vibrant community of individuals passionate about the work they do </li>
</ul>
Be the Clinical Rehab Liaison youve always wanted to be
<ul>
<li> Develop business census based on strategic goals.</li>
<li> Cultivate strong relationships within an assigned territory, prioritizing face-to-face connections.</li>
<li> Aid in streamlining the referral-to-admission process. </li>
<li> Educate community, referral sources and physicians on our hospital programs and services. </li>
<li> Utilize market analysis to identify new opportunities.</li>
<li> Responds to and overcomes admission barriers and follows-up on admissions variables.</li>
<li> Conduct in-services and professional presentations to various groups about our services and outcomes. </li>
</ul>
Qualifications 
<ul>
<li> Current drivers license in state where employed and acceptable driving record according to company policy.</li>
<li> Current state professional clinical licensure and CPR certification required.</li>
<li> Preferably, a Bachelors degree or equivalent professional experience.</li>
<li> Two or more years of clinical or healthcare tech experience preferred.</li>
<li> One or more years in nurse liaison or successful healthcare sales preferred.</li>
<li> CRRN certification preferred.</li>
<li> Comprehensive knowledge of healthcare operations, legal frameworks, market trends, and competitive analysis. </li>
</ul>
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

Rehab Liaison

<h3>Job Description</h3>
Nursing Assistant Opportunities
Elevate Your Nursing Assistant Role at Encompass Health
Are you in search of a fulfilling career rooted in your community and heart? At Encompass Health, we extend a familial embrace from the outset, inviting you to be an influential presence in people's lives within your community. As a Nursing Assistant, your role extends beyond support, allowing you to utilize your specialized skills to provide compassionate, personalized care, and assist RNs in guiding patients through their rehabilitation journey. Access cutting-edge technology and collaborate within a supportive team, dedicating time to understand and help patients achieve their rehabilitation goals. Experience a fulfilling career with comprehensive benefits starting from day one, ensuring the peace of mind you deserve in your professional journey. Welcome to a rewarding role where your contribution nurtures impactful care and personal fulfillment. 
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Joining us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "Worlds Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. 
Starting Perks and Benefits
<ul>
<li>Our benefits are designed to support your well-being and start on day one:</li>
<li>Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.</li>
<li>Generous paid time off that accrues over time.</li>
<li>Opportunities for tuition reimbursement and continuous education.</li>
<li>Company-matching 401(k) and employee stock purchase plans.</li>
<li>Flexible spending and health savings accounts.</li>
<li>A vibrant community of individuals passionate about what they do; a definite benefit in our eyes.</li>
</ul>
Realize Your Vision as a Nursing Assistant
<ul>
<li>Assist nurses with patients and treatments as needed, including helping patients with daily personal activities like bathing, dressing, grooming, and eating.</li>
<li>Prepare and transport patients and communicate patient concerns to nurses.</li>
<li>Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.</li>
<li>Celebrate victories and milestones achieved by our patients.</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent preferred.</li>
<li>CPR certification required.</li>
</ul>
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! 
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eager to meet you, and we truly mean that. Join our family, and let's make a positive impact together!

Nursing Assistant

<h3>Job Description</h3>
Physical Therapist Career Opportunity - per diem positions available
Join a Team That Puts Your Passion for Care First
Are you seeking a fulfilling career that feels like home and lets you make a meaningful impact? At Encompass Health, you'll find an opportunity to provide exceptional care and support to our patients, witnessing their remarkable progress firsthand. As a Physical Therapist, your specialized skills will help deliver high-quality, compassionate care, allowing you the time to deeply understand and guide patients on their rehabilitation journey. Our well-equipped physical therapy gyms, backed by the latest technology, foster a supportive, driven, and welcoming environment. From day one, you'll experience a rewarding career and comprehensive benefits that prioritize your peace of mind and professional growth. Welcome to a place where your passion for care fuels remarkable progress and fulfillment.
A Glimpse into Our World
Whether you're at the early stages of your career, seeking to build a strong foundation, or an experienced Physical Therapist in search of a better environment to call home, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means being with a growing national inpatient rehabilitation leader. We take immense pride in our career growth opportunities and how our team collaborates for the greater good of our patients. Our achievements, including being named one of the Worlds Most Admired Companies and receiving the Fortune 100 Best Companies to Work For® Award, make us truly remarkable.
Our Commitment to You
Our benefits are designed to support your well-being and start on day one:
<ul>
<li>Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.</li>
<li>Generous paid time off that accrues over time.</li>
<li>Tuition reimbursement and continuous education opportunities for your professional advancement.</li>
<li>Company-matching 401(k) and employee stock purchase plans for a secure financial future.</li>
<li>Flexible spending and health savings accounts tailored to your unique needs.</li>
<li>A community of individuals passionate about what they do.</li>
</ul>
Be the Physical Therapist You've Always Aspired to Be
Your journey involves:
<ul>
<li>Providing direct inpatient care to patients in need of physical therapy.</li>
<li>Supervising care and treatments, leading patient assessments, creating personalized care plans, and addressing patient concerns.</li>
<li>Building meaningful relationships with patients by taking the time to understand their physical, mental, and emotional needs to support their recovery.</li>
<li>Celebrating every victory along the way.</li>
</ul>
Qualifications
<ul>
<li>Current licensure or certification as required by state regulations.</li>
<li>CPR certification.</li>
<li>Masters Degree preferred, or Bachelors Degree plus sufficient experience in the field.</li>
</ul>
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
We're eager to meet you, and we truly mean that. Join our family, and let's make a difference together!

Physical Therapist

<h3>Job Description</h3>
Description
 ***Up to a $17,000 Sign on Bonus***
Introduction
Do you want to join an organization that invests in you as a(an) Registered Nurse Cardiovascular OR? At Portsmouth Regional Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
Portsmouth Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
<ul>
<li>Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li>
<li>Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li>
<li>Free counseling services and resources for emotional, physical and financial wellbeing </li>
<li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) </li>
<li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock </li>
<li>Family support through fertility and family building benefits with Progyny and adoption assistance. </li>
<li>Referral services for child, elder and pet care, home and auto repair, event planning and more </li>
<li>Consumer discounts through Abenity and Consumer Discounts </li>
<li>Retirement readiness, rollover assistance services and preferred banking partnerships </li>
<li>Education assistance (tuition, student loan, certification support, dependent scholarships) </li>
<li>Colleague recognition program </li>
<li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) </li>
<li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li>
</ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Registered Nurse Cardiovascular OR like you to be a part of our team.
Job Summary and Qualifications
Position Details:&nbsp;
<ul>
<li>Self/preferential scheduling posted four weeks in advance for you to have predictability in your schedule&nbsp;</li>
<li>Culture of mutual respect and collaboration among all surgical staff&nbsp;</li>
<li>Continuous investment in equipment including surgical instruments, devices and patient positioning for you to do your best work with patient safety and workflow efficiency in the Operating Room&nbsp;</li>
<li>Rounding with unit leaders, including charge nurses, to ensure your voice is heard on suggestions for patient care and surgical workflow improvement&nbsp;</li>
<li>On-call is required during select non-business hours&nbsp;</li>
</ul>
What you will do in this role:&nbsp;
<ul>
<li>Evaluate patients prior to surgery&nbsp;</li>
<li>Provide patient and family education surrounding the procedure and peri-operative process </li>
<li>Assume responsibility for patient preparation, including intravenous therapy, preoperative medications, and surgical site verification&nbsp;</li>
<li>Participate in surgical site verification, including briefing, time out, debriefing, and universal protocols, according to hospital policy&nbsp;</li>
<li>Recognize and respond to patient emergencies&nbsp;</li>
<li>Deliver high-quality, patient-centered care while managing evidence-based practices and continuous improvement initiatives&nbsp;</li>
<li>Be an integral member of a dynamic interdisciplinary team – consisting of the provider(s), surgeons, surgical technologists and more&nbsp;</li>
<li>Consistently apply the nursing process, critical thinking skills, scientific judgment, technical skills and leadership to independently deliver safe nursing care to patients </li>
<li>Assess patient condition, monitor throughout your shift, and document changes in patient condition along with the care provided thoroughly&nbsp;</li>
<li>Educate patients and families/caregivers about the patient’s medical condition, treatment and follow-up measures&nbsp;</li>
</ul>
What qualifications you will need:
 
<ul>
<li>Advanced Cardiac Life Spt must be obtained within 90 days of employment start date</li>
<li>Basic Cardiac Life Support must be obtained within 30 days of employment start date</li>
<li>(RN) Registered Nurse</li>
<li>Associate Degree</li>
</ul>
Situated in Portsmouth, NH, Portsmouth Regional Hospital is a premier 234-bed acute care facility that offers exceptional healthcare services to the Seacoast region of Massachusetts, Maine, and New Hampshire. This hospital is the sole ACS Verified Level II Trauma Center on the Seacoast of New Hampshire, making it an essential resource for the community. It boasts the region's only comprehensive heart and vascular program, along with 24/7 comprehensive neurosurgical and stroke clot retrieval programs for both hemorrhagic and ischemic strokes. Portsmouth Regional Hospital is owned by HCA Healthcare, a respected healthcare provider that runs three hospitals, an ambulatory surgery center, two freestanding emergency rooms, an urgent care center, and 46 physician practices in New Hampshire. HCA Healthcare has 2,600 colleagues and 554 physicians on staff, provides $15.8 million in uncompensated care, and pays $43.8 million in taxes annually. Its other hospitals in New Hampshire include Parkland Medical Center in Derry, Frisbie Memorial Hospital in Rochester, and freestanding emergency rooms in Seabrook and Dover. In 2023, a third freestanding emergency room is expected to open in Plaistow.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
 "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Registered Nurse Cardiovascular OR opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Registered Nurse Cardiovascular OR

<h3>Job Description</h3>
Registered Nurse 
Encompass Health: Where Nursing Meets Heart, Home, and Healing. Are you seeking a nursing career deeply rooted in purpose, close to your heart and home? Encompass Health offers a transformative journey where your expertise as a Registered Nurse becomes an integral part of patients' recoveries. Picture the impact of providing individualized, compassionate care that guides patients along their path to healing. With us, small victories lead to monumental impacts as you use your specialized skills to offer top-tier, personalized support. Understand your patients deeply, assist in their rehabilitation goals, and thrive in an environment equipped with cutting-edge technology. Welcome to a place where nursing becomes a profound contribution to both community and personal fulfillment.
 A GlimpseintoOur World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "Worlds Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
 StartingPerksand Benefits
Our benefits are designed to support your well-being and start on day one:
<ul>
<li> Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.</li>
<li> Generous paid time off that accrues over time.</li>
<li> Opportunities for tuition reimbursement and continuous education.</li>
<li> Company-matching 401(k) and employee stock purchase plans.</li>
<li> Flexible spending and health savings accounts.</li>
<li> A vibrant community of individuals passionate about the work they do!</li>
</ul>
RealizeYourVision asaRegistered Nurse
<ul>
<li>Supervise care and treatments, lead patient assessments, tailor care plans, and address patient concerns to provide exceptional care.</li>
<li>Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.</li>
<li>Collaborate and communicate effectively with various departments to ensure coordinated care and provide direct patient care when needed.</li>
<li>Serve as a resource for fellow staff, supporting them with complex patient needs and inquiries.</li>
<li>Celebrate victories and milestones achieved by our patients.</li>
</ul>
Qualifications
<ul>
<li>Valid RN licensures as required by state regulations.</li>
<li>CPR certification (ACLS preferred).</li>
<li>CRRN certification preferred.</li>
<li>One year of experience in a rehabilitation hospital setting is preferred.</li>
</ul>
TheEncompassHealth Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
 At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
 We're eager to meet you, and we genuinely mean that. Join us on this remarkable journ

Registered Nurse

<h3>Job Description</h3>
Nursing Assistant Career Opportunity 
Elevate Your Nursing Assistant Role at Encompass Health
Are you in search of a fulfilling career rooted in your community and heart? At Encompass Health, we extend a familial embrace from the outset, inviting you to be an influential presence in people's lives within your community. As a Nursing Assistant, your role extends beyond support, allowing you to utilize your specialized skills to provide compassionate, personalized care, and assist RNs in guiding patients through their rehabilitation journey. Access cutting-edge technology and collaborate within a supportive team, dedicating time to understand and help patients achieve their rehabilitation goals. Experience a fulfilling career with comprehensive benefits starting from day one, ensuring the peace of mind you deserve in your professional journey. Welcome to a rewarding role where your contribution nurtures impactful care and personal fulfillment. 
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Joining us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "Worlds Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. 
Starting Perks and Benefits
<ul>
<li>Our benefits are designed to support your well-being and start on day one:</li>
<li>Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.</li>
<li>Generous paid time off that accrues over time.</li>
<li>Opportunities for tuition reimbursement and continuous education.</li>
<li>Company-matching 401(k) and employee stock purchase plans.</li>
<li>Flexible spending and health savings accounts.</li>
<li>A vibrant community of individuals passionate about what they do; a definite benefit in our eyes. </li>
</ul>
Realize Your Vision as a Nursing Assistant
<ul>
<li>Assist nurses with patients and treatments as needed, including helping patients with daily personal activities like bathing, dressing, grooming, and eating.</li>
<li>Prepare and transport patients and communicate patient concerns to nurses.</li>
<li>Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.</li>
<li>Celebrate victories and milestones achieved by our patients.</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent preferred.</li>
<li>CPR certification required. </li>
</ul>
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
 At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
 We're eager to meet you, and we truly mean that. Join our family, and let's make a positive impact together!

<h3>Job Description</h3>
Onsite 100% at Needham location. Position Summary/ Department Summary: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Key Responsibilities: 
<ul>
<li>Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues</li>
<li>Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal</li>
<li>Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers</li>
<li>Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience</li>
<li>Prepares for and attends shift handoffs and team huddles</li>
<li>Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments</li>
<li>Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications</li>
<li>Collects co-payments, reconciles deposits, and provides accurate records in hospital systems</li>
<li>Transcribes treatment and billing data; communicates with other departments for clinical and administrative services</li>
<li>Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required</li>
<li>Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations</li>
<li>Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records</li>
<li>Processes prescription refills, letters, and external requests</li>
<li>Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently</li>
</ul>
 Minimum Qualifications Education:
<ul>
<li>High School Diploma/ GED</li>
</ul>
Experience:
<ul>
<li>No healthcare experience required but strongly preferred.</li>
<li>Basic customer service and computer skills. </li>
<li>Makes use of customer service knowledge to assist patients and families in resolving problems. </li>
<li>Conveys a positive demeanor when interacting with patients, families, and coworkers. </li>
<li>Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. </li>
<li>Ability to work with diverse internal and external constituencies. </li>
</ul>
 PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions, internals not eligible)* 
BCH offers competitive compensation and unmatched benefits including affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. 
The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Patient Experience Representative I - Phlebotomy (Needham, onsite)

<h3>Job Description</h3>
Job Summery: The Senior PER will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues. Provides positive and effective customer service that supports departmental and hospital operations. Obtains and records required authorizations on electronic or manual scheduling systems to compile and distribute patient and staff schedules. Monitors daily schedule to optimize resource utilization and patient experience. Answers, screens, and routes telephone calls, records, and forwards messages, and triages calls for urgent information or services. Responds to requests for routine information or assistance within scope of knowledge and authority. Initiates call for emergency services as required. Participates in the development of training programs to update staff on department/hospital processes, including patient experience-focused initiatives and computer training. Demonstrates high-level problem-resolution skills, teamwork, and multitasking. Participates in and contributes to departmental and organizational initiatives projects with a focus on continuous process improvement. Key Responsibilities:
<ul>
<li>Customer Service &amp; Patient Interaction Delivers positive, effective customer service to patients, families, and visitors; resolves complex issues; responds to inquiries about hospital policies; collaborates with referring providers to manage complex patient needs.</li>
<li>Patient Registration &amp; Admissions Registers patients, verifies demographics and insurance, collects documentation and co-payments, and ensures accurate billing. May gather clinical data (height, weight, temperature) and assist with room preparation.</li>
<li>Scheduling &amp; Coordination Schedules patient appointments and procedures across departments; monitors clinic activity and daily schedules to optimize flow and resource use; coordinates with clinicians to support efficient operations.</li>
<li>Discharge &amp; Financial Support Supports discharge processes, communicates with Financial Counsel, processes prior authorizations and referrals, and reconciles patient payments and deposits.</li>
<li>Administrative Support Manages calendars, schedules meetings/events, handles communications and documentation, processes forms, manages records and mail, and coordinates services with other departments.</li>
<li>Patient Flow &amp; Communication Participates in handoffs and huddles; routes calls, messages, and emergencies; ensures smooth patient and visitor flow throughout the department.</li>
<li>Training &amp; Staff Support Trains, orients, and cross-trains staff; keeps staff informed on systems, procedures, and policy updates; assists in resolving issues and serves as a resource for billing, operations, and payer requirements.</li>
<li>Technology Use Proficient in office and clinical systems (e.g., Microsoft Office, phone/email, EMR, billing/scheduling applications); enrolls patients in online portals.</li>
<li>Process Improvement Participates in departmental initiatives, recommends process changes, and supports implementation of system and workflow improvements.</li>
</ul>
Minimum Qualifications Education:
<ul>
<li>High School Diploma or GED required</li>
</ul>
 Experience: Minimum of 1 year as a PER or related healthcare experience. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. 
The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

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