<h3>Job Description</h3>
Job DescriptionDescriptionTitle: Lifeguard II&nbsp;Position Type: Non-Exempt (Hourly)&nbsp; Position Summary: &nbsp;Under the supervision of the Aquatics Director, this position is responsible for guarding the pool, ensuring the safety of all patrons, enforcing pool rules, and implementing the branch emergency protocols as needed.&nbsp; &nbsp;*Must have active Lifeguard Certifications. (ex. YMCA, Red Cross)&nbsp; Key ResponsibilitiesESSENTIAL RESPONSIBILITIES/PRINCIPLE ACTIVITIES:
<ul>
<li>Prevent emergencies by scanning the pool in a continuous and consistent manner.&nbsp;</li>
<li>Recognize emergencies or potential incidents and address them immediately.&nbsp;</li>
<li>Know and activate the branch and pool EAP when needed.&nbsp;</li>
<li>Perform assists or rescues as needed.&nbsp;</li>
<li>Provide care such as, CPR, First Aid, and Emergency Oxygen as needed.&nbsp;</li>
<li>Complete incident reports in a timely and effective manner.&nbsp;</li>
<li>Enforce pool rules. Handle issues as they arise in a professional manner.&nbsp;</li>
<li>Ensure a clean and safe pool environment at all times.&nbsp;</li>
<li>When off the stand, assist with cleaning and testing of the pool.&nbsp;</li>
<li>Maintain a clear and consistent line of communication with all supervisors.&nbsp;</li>
<li>Participate in all branch safety and quality drills.&nbsp;</li>
<li>Attend all required monthly and yearly in-service trainings.&nbsp;</li>
<li>Arrive 10 minutes prior to start of scheduled shift.&nbsp;</li>
<li>Make sure all doors are securely locked when a lifeguard is not on duty. Never leave the pool unattended.&nbsp;</li>
<li>All change in hours will be in writing and signed by consenting parties. You are responsible for finding your own coverage.&nbsp;</li>
<li>Engage in active listening with members in order to build relationships, understand each individual’s goals and interests and take the initiative to assist in the achievement of those goals.&nbsp;</li>
<li>Maintain a professional image and manner consistent with the YMCA mission and goals at all times.&nbsp;</li>
<li>Other duties as assigned.&nbsp; &nbsp;</li>
</ul>
 Skills, Knowledge and ExpertiseEducation and experience:&nbsp;
<ul>
<li>&nbsp;At least 18 years of age.&nbsp;</li>
</ul>
Physical demands:&nbsp;
<ul>
<li>Physically and verbally able to interact with members and staff.&nbsp;</li>
<li>Must be able to scan the pool visually.&nbsp;</li>
<li>May be required to sit or stand for extended period of time.&nbsp;</li>
<li>At times, be able to lift up to 50 lbs.&nbsp;</li>
</ul>
Work environment:&nbsp;
<ul>
<li>The noise level in the work environment is usually moderate to high.&nbsp;</li>
<li>Shifts vary, but may include early mornings, nights, and weekends.&nbsp;</li>
</ul>
Required training/certifications:&nbsp;
<ul>
<li>Child Abuse Prevention (within first four weeks of employment)&nbsp;</li>
<li>Respect in the Workplace (Sexual Harassment Prevention)&nbsp;</li>
<li>The Professional Lifeguard, Disappearing Dummies&nbsp;</li>
<li>CPR, First Aid, O2&nbsp;</li>
<li>YMCA Lifeguarding&nbsp;</li>
</ul>
 BenefitsWhy work at the Y?&nbsp;The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment — all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to: &nbsp;
<ul>
<li>Developing your leadership skills in a caring, challenging &amp; diverse working environment.&nbsp;</li>
<li>Exploring a wide range of opportunities as you learn new skills and functions.&nbsp;</li>
<li>Shaping the future of young children while making a difference each day for our communities and each other.&nbsp;</li>
<li>Engaging in YMCA career training programs and working alongside those who have the same passion.&nbsp;</li>
<li>A healthy work/life balance&nbsp;</li>
<li>Comprehensive benefits including:&nbsp;</li>
<li>FREE YMCA Membership for you.&nbsp;</li>
<li>Discount on Specialty Programs like Personal Training and Swimming Lessons.&nbsp;</li>
<li>Discounted or FREE family membership.&nbsp;</li>
<li>Robust Retirement Plan up to 10%. (see eligibility requirement)&nbsp;</li>
<li>Health, Dental, and Vision Benefit Package.&nbsp;</li>
<li>Vacation and Sick Time (PT receive sick time)&nbsp;</li>
</ul>

Lifeguard II

<h3>Job Description</h3>
Job Description
South Shore law firm has immediate opening for full-time Paralegal/Legal Assistant. Candidate should have 2+ years in civil litigation support or related experience and general administrative/paralegal duties. Candidate must be self-reliant, detail oriented and able to take initiative. Responsibilities include, telephone reception, direct contact with clients, attorneys and court personnel along with primary responsibility for file management. Please forward resume and salary requirements.
Company DescriptionSmall, General Practice firm, which handles general civil litigation, personal injury, probate, commercial and residential real estate, business, corporate and employment law. 
<h3>Company Description</h3>
Small, General Practice firm, which handles general civil litigation, personal injury, probate, commercial and residential real estate, business, corporate and employment law.

Paralegal/Legal Assistant

<h3>Job Description</h3>
Job Description
Optometrists: Join Our Growing Practice Near Boston!
Our established Optometry practice is expanding, and we're looking for talented Optometrists to join our team in Chestnut Hill, MA—a premier location offering the perfect blend of affluent suburban living and city accessibility.
Why Choose Us? Premier Patient Base: Serve a loyal, established community Skilled Team: Work with experienced assistants and opticians Advanced Technology: Autorefractors, OCT, HRT, Visual Fields, and more Fair, Competitive Pay: We value your skills and reward your contributions
A Day in Your Life:
<ul>
<li>Provide medical and primary care to a diverse patient base</li>
<li>Collaborate with work-up technicians for seamless care</li>
<li>Access a fully stocked optical and contact lens inventory</li>
</ul>
Prime Location: Chestnut Hill, MA is known for:
<ul>
<li>Beautiful historic homes and top-rated schools</li>
<li>A peaceful, upscale atmosphere with exceptional restaurants</li>
<li>Easy access to Boston via MBTA Green Line and major routes</li>
<li>Great walkability and bike ability near the reservoir and shopping centers</li>
</ul>
This is your chance to grow your career in a supportive, collaborative environment while enjoying the best of New England living.
Requirements: License or can be licensed in Massachusetts as an Optometrist 
Let's connect! Apply today and take the next step in your Optometric journey.
How to Apply
Ready to walk into the best year of your career! Send your CV to <a href="mailto:Charisse@Imatters.net" target="_blank">Charisse@Imatters.net</a> 866.412.4115 <a href="http://www.imatters.net" target="_blank">www.imatters.net</a>

Optometrist - Boston

<h3>Job Description</h3>
Job Description
GENERAL MANAGER &nbsp;
EverLine of Southeastern MA &amp; Cape Cod &nbsp;
Company Overview &nbsp;
EverLine Coatings and Services is the premier line painting and pavement maintenance company with locations across the US and Canada. EverLine of Southeastern MA &amp; Cape Cod is a franchisee providing high-quality line striping and pavement maintenance services primarily for commercial parking lots, parking garages, and warehouses. In addition to line striping services, we offer a comprehensive suite of asphalt repair and maintenance services, including infrared repair, crack-filling, and sealcoating. &nbsp;
Job Summary &nbsp;
This is a Full-Time Salaried Position. &nbsp;
We are seeking a highly motivated, experienced, reliable, and proactive General Manager to assist in building a rapidly growing asphalt repair and maintenance franchise throughout Southeastern MA &amp; Cape Cod. As the General Manager, you will oversee all the end-to-end functions of the business, including marketing, sales, human resources, accounting and operations. All team members will report to you, and you will report directly to Ownership. The ideal candidate is someone who already “acts like an Owner” and is excited by the potential to be a true Operating Partner to Ownership. &nbsp;
The General Manager will oversee all staff, budgets, and operational execution of the local business unit. To be successful in this role, you should possess an entrepreneurial spirit, have excellent communication skills, and be a precise operator. Our General Manager will have an ever-present desire to deliver excellent results to our clients and encourage the development of our team members while ensuring that profits are on the rise. You will play a key role in growing the business and helping it thrive, with a compensation package aligned with those goals. Base pay $65k-$85k depending on experience in addition to performance bonus potential.&nbsp; &nbsp;
Responsibilities: &nbsp;
<ul>
<li>Oversee all functions of the business and execute the franchise system playbook</li>
<li>Evaluate and improve operations and financial performance</li>
<li>Prepare regular reports for Ownership and provide solutions to issues (i.e. sales hurdles, operational mishaps, employee conflicts, competitor analysis, etc.)</li>
<li>Drive recruitment and training of new team members and direct employee assessments</li>
<li>Ensure employees work productively and develop professionally while following all health and safety regulations</li>
<li>Collaborate with Ownership in setting strategy and goals for growth</li>
<li>Maintain budgets and optimize expenses</li>
<li>Direct data collection to track metrics related to financial performance, productivity targets, costs structure, errors elimination, and delivering excellent customer service</li>
<li>Manage all policies, processes and procedures with an eye towards long-term improvement and efficiency gains for enhanced profitability and client retention</li>
</ul>
Requirements and Qualifications: &nbsp;
<ul>
<li>Entrepreneurially focused mindset with exceptional communication skills</li>
<li>Outstanding organizational and leadership skills</li>
<li>Proven track record as a General Manager or similar management role</li>
<li>Experience in planning and budgeting, and managing a P&amp;L accordingly</li>
<li>Knowledge of a variety of business processes and functions (HR, Operations, Procurement, Marketing, Sales, Finance, etc.) and the ability to master a suite of business productivity software</li>
<li>Strong analytical skills and problem-solving aptitude</li>
<li>Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service delivery</li>
<li>Proficiency in conflict management and business negotiation practices</li>
</ul>
Preferred Skills and Qualifications: &nbsp;
<ul>
<li>Experience in commercial B-to-B services, even better if within a franchise system</li>
<li>Construction, paving, line striping, sealcoating, concrete or epoxy flooring experience</li>
<li>An educational background in Construction Management or Engineering is an asset</li>
<li>Ability to communicate in more than one language is a big plus</li>
<li>Past experience with small engines like lawnmowers and/or paint sprayers is helpful</li>
</ul>
Our success is a direct result of our dedicated team and we are looking for those who seek an opportunity to develop professionally within a rapidly growing company. Every employee at EverLine is committed to providing complete customer satisfaction in the delivery of our services. We work hard, have fun and have an amazing corporate culture. &nbsp;
Our teams are&nbsp;DRIVEN: &nbsp;
<ul>
<li>Dedicated</li>
<li>Resourceful</li>
<li>Integrity-Focused</li>
<li>Value-Based</li>
<li>Excelling</li>
<li>Nourishing</li>
</ul>
Are you ready to make an impact? Join us!

General Manager

<h3>Job Description</h3>
Job Description
Currently Seeking a Metal Polisher for a full-time temporary to permanent position in North Attleboro, MA.
&nbsp;
Responsibilities of Metal Polisher:
-Safely operate hand polisher and other power tools
-Perform grinding, sanding, and polishing of objects
- Assist in polishing palm sized metal materials and some smaller pieces
-complete bright boy and pumicing operations
-Ensure entire surface area has been polished
-Perform quality inspection
-Conduct other tasks as assigned
&nbsp;
&nbsp;
Requirements of Metal Polisher:
-Minimum High School Diploma, GED, or equivalent
-Previous experience in manufacturing environment preferred but not required
-Past experience in Sanding, pumicing, and/or stoning
-Ability to read and write English
-Superior attention to detail
-Strong written and verbal communication skills
-Good Dexterity and hand-eye coordination
&nbsp;
&nbsp;
Hours: 7:00 am-3:45 pm Monday-Friday
Pay Rate: $18.00
Company DescriptionThe Alpha Group is one of Massachusetts largest privately owned staffing firms. We are currently hiring in various locations throughout MA and RI. If this position doesn't interest you please check out our website: <a href="http://www.thealphagroup.com" target="_blank">www.thealphagroup.com</a> 
<h3>Company Description</h3>
The Alpha Group is one of Massachusetts largest privately owned staffing firms. We are currently hiring in various locations throughout MA and RI. If this position doesn't interest you please check out our website: <a href="http://www.thealphagroup.com" target="_blank">www.thealphagroup.com</a>

Metal Polisher

<h3>Job Description</h3>
Job Description

***Psychotherapist supervisor $200 per supervisee

About BlueSky:
We are a clinician-led, patient-centered, collaborative behavioral health company of mental health professionals committed to improving access to very high-quality mental health care! Each clinician is dedicated to evidence-based care. Our objective is to make our services more available to those in need of high-quality mental health care. We aim to serve not only those in rural areas but be available to all regions for those who would prefer to make use of the privacy, security, and convenience of a telehealth consultation.

Job Details:
<ul>
<li>Enjoy the autonomy of practicing in the best interest of the patient without corporate administrative interference!</li>
<li>Caseloads build rapidly, just speak with anyone in the company!</li>
<li>We are growing in the form of teams composed of multiple therapists and a prescriber.</li>
<li>We emphasize regular staffing with your collaborating prescribers, at least monthly, to discuss patient cases or clinical topics.</li>
<li>Clinical work is performed from home, and days and hours are per the clinician's choosing. Clinical team meetings are also virtual.</li>
<li>Compensation is hourly, there is a medical insurance benefit for those therapists able to offer full-time hours.</li>
<li>Seeking someone excited to collaborate actively in a team-based format to ensure coordination between our Psychiatric and counselor providers.</li>
</ul>
Job Requirements:
<ul>
<li>Must be fully licensed (LCPC, LCSW, LMFT, PsyD, or Ph.D.) and open to licensing in alternative states.</li>
<li>Significant prior clinical experience as a clinical psychotherapist is preferred but not required.</li>
<li>Experience with diverse populations such as LGBTQ+ and transgender community desired.</li>
<li>Excellent verbal and written communication, organizational, and time management skills.</li>
<li>Solid computer and basic technology skills</li>
</ul>
HOURLY
Salary Range$50—$70 USD

Psychotherapist

<h3>Job Description</h3>
Job DescriptionDescription Are you driven by the thrill of closing deals and passionate about helping businesses thrive through cutting-edge energy solutions? Join Navigate Power and Verde Solutions, two industry-leading companies that have come together to revolutionize commercial and industrial energy management. As part of our team, you’ll empower clients to reduce their energy costs, boost sustainability, and leverage innovative technologies—all while enjoying an entrepreneurial environment with limitless earning potential.&nbsp; ________________________________________________________________________________ About Navigate Power &amp; Verde Solutions Navigate Power delivers expert energy savings, procurement, and management solutions, helping commercial properties optimize their electric and natural gas budgets. We work with energy professionals—channel managers, engineers, and consultants—who value our holistic approach, transparent communication, and proven results. Verde Solutions is a full-service Energy Service Company, offering a value-based consulting approach that transforms our clients’ visions into reality. From project design engineering to turnkey project management, Verde Solutions brings the best minds together to create industry-leading strategies in areas like solar, EV chargers’ installations, Battery storage and more. Together, Navigate Power &amp; Verde Solutions offer an unprecedented array of resources and solutions— giving you, as a consultant/advisor, the powerful advantage of providing clients with comprehensive, end-to-end energy management services. ________________________________________________________________________________ Why Join Us: 
<ul>
<li>Aggressive Commission Structure Earn substantial rewards with no cap on your potential income. </li>
<li>Cross-Sell Opportunities Leverage multiple energy solutions — diverse suppliers on utility contracts, solar, EV chargers’ installations, Battery storage, and more—to amplify your sales pipeline. </li>
<li>Extensive Supplier Network Benefit from the buying power of over 100 suppliers, managing 10,000+ customer accounts. </li>
<li>Entrepreneurial Environment Grow your own book of business with full support, daily pricing tools, and a vast portfolio of services. </li>
<li>Marketing &amp; Customer Support Access professional materials, training, and an established support system to help you close deals quickly. </li>
<li>Remote Flexibility Work from anywhere while tapping into a network of like-minded professionals and resources.</li>
</ul>
&nbsp;*Join Our Team Video: * Key Responsibilities 
<ul>
<li>Drive Sales Growth Generate and maintain a robust sales pipeline by prospecting, networking, and nurturing both new and existing client relationships. </li>
<li>Consult &amp; Advise Employ Navigate Power &amp; Verde Solutions’ proven strategies to understand client needs and deliver tailored solutions that address procurement, consumption, and sustainability goals. </li>
<li>Build Trust Present compelling proposals, manage client expectations, and deliver on promises, ensuring long-term partnerships. </li>
<li>Stay Ahead Master our diverse suite of products—ranging from energy procurement to renewable production and storage—and consistently refine your expertise to outpace the competition.</li>
</ul>
 Skills, Knowledge and Expertise
<ul>
<li>Proven Sales Success Minimum of 2+ years’ sales experience (preferably) in the B2B field with a strong track record of hitting and exceeding targets. </li>
<li>Energy Expertise (Preferred) Experience in energy consulting, procurement, or related fields. Having an established book of business is a plus. </li>
<li>Network-Driven Strong professional connections and the ability to leverage them for client acquisition. </li>
<li>Self-Motivated Comfort working independently and driving your own success without extensive supervision. </li>
<li>Entrepreneurial Mindset Adaptable, proactive, and eager to thrive in a dynamic environment where your earnings directly reflect your hustle. </li>
</ul>
 Compensation &amp; Benefits
<ul>
<li>Commission-Based Earnings Achieve between $50,000 - $250,000 per year with no income ceiling. </li>
<li>Flexible Remote Work Fully remote position, allowing you to choose the location that best supports your success. </li>
<li>Grow Your Experience Fuel your entrepreneurial growth in the energy industry with our companies’ resources and support. Develop your skills, expand your business network. Or grow your own business and create a team to lead impactful energy solutions. </li>
</ul>
Join the Future of Energy Consulting If you’re excited to influence how businesses buy, save, produce, and store energy—and you want an opportunity that rewards your ambition—Navigate Power &amp; Verde Solutions is the place for you. We offer a career path that combines top-tier commissions with the satisfaction of making a genuine impact on our clients’ operations and the environment. Take the next step in your sales career and help shape the future of energy. Apply Now to become an Energy Sales Consultant and let us show you how truly limitless your potential can be!

Energy Solutions Consultant

<h3>Job Description</h3>
Job Description
General Manager - Year Round Position
Location: Provincetown, MA
Concept: Upscale Restaurant
Salary Range: $75,000-$85,000
 
Are you a professional and dedicated General Manager with the enthusiasm to become a valued part of a dynamic growing company? We’re looking for a General Manager to lead our company as a supportive and empowering leader. Apply today for the General Manager position at our upscale establishment in Provincetown, MA. We are seeking hospitality professionals who are competitive, expect to win, and can drive sales. This is a great opportunity for talented Management Professionals to make their mark. Don’t miss out on this fresh, exciting, and rewarding career opportunity as a General Manager in Provincetown, MA!
&nbsp;
Title of Position: General Manager
 
The General Manager position requires strong attention to detail and a dedication to excellence. The role involves providing exceptional customer service and excellent communication skills. The General Manager will oversee all restaurant operations, including front-of-house (FOH) and all administrative and financial duties. As the General Manager, you will be responsible for leading by example, demonstrating enthusiasm, and motivating and inspiring your team. The ability to manage workflow in a fast-paced environment, as well as master multi-tasking and delegation, is essential for this role.
&nbsp;
Benefits:
<ul>
<li>Competitive Compensation</li>
<li>Bonus Potential</li>
<li>Insurance Benefits</li>
<li>401(K)</li>
<li>Paid Time Off</li>
<li>Thorough and Ongoing Training</li>
</ul>
&nbsp;
Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The General Manager must have high volume restaurant experience of at least three years
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A passion for mentoring and developing others is a must for the General Manager
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A solid track record in achieving financial results is a must for the General Manager
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The General Manager must be extremely guest orientated with the highest degree of honesty and integrity
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The General Manager should have open availability
&nbsp;
Apply Now - General Manager located in Provincetown, MA.
 
 
 
Company DescriptionGecko Hospitality, named to Forbes 2018, 2019 2021, 2022, 2023, 2024, and 2025 list of America’s Best Recruiting Firms, offers the largest selection of restaurant, catering, grocery store, corporate dining, senior living, healthcare food service, K-12 food service and higher education food service positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. 
<h3>Company Description</h3>
Gecko Hospitality, named to Forbes 2018, 2019 2021, 2022, 2023, 2024, and 2025 list of America’s Best Recruiting Firms, offers the largest selection of restaurant, catering, grocery store, corporate dining, senior living, healthcare food service, K-12 food service and higher education food service positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.\r\n\r\nWith Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.

Restaurant General Manager

<h3>Job Description</h3>
Job Description
The Customer Service Representative plays a vital role in ensuring customer satisfaction by providing expert assistance and support related to pool products and services. This position involves managing customer inquiries, resolving issues efficiently, and guiding customers through product selections and troubleshooting processes. The representative acts as a liaison between customers and internal teams, facilitating smooth communication and timely resolution of concerns. Success in this role contributes directly to customer retention and the overall reputation of the company within the pool industry. The ideal candidate will be dedicated to delivering exceptional service while maintaining a thorough understanding of pool-related products and industry standards.
 
The Customer Service Representative is a highly organized, proactive Service Coordinator that serves as the primary link between our clients, our field technicians, and our billing department. This role is the "pulse" of our daily operations, ensuring that pool services, from routine maintenance to emergency repairs, are scheduled, executed, and billed with precision. The ideal candidate thrives in a fast-paced environment and possesses the problem-solving skills to manage the unique seasonal
demands of the Northeast pool industry.
Key Responsibilities
 Logistics &amp; Dynamic Scheduling
<ul>
<li> Dispatching &amp; Routing: Build and manage the week-to-week service schedule; create eﬃcient technician pairings for daily routes.</li>
<li> Daily Operations: Build the Daily Service Screen and identify available fleet/trucks each morning to ensure full coverage.</li>
<li>Field Support: Act as the primary point of contact for technicians via phone/text; dispatch emergency parts or chemical deliveries or to job sites when necessary.</li>
<li>Project Management Liaison: Field incoming requests from Project Managers to integrate new builds or renovations into the service schedule.</li>
</ul>

Customer Experience &amp; Communication
<ul>
<li> Inquiry Management: Manage high-volume phone, email, and text communications, ensuring all client follow-ups are completed daily.</li>
<li>Technical Liaison: Work closely with the Service Operations team to provide customers with accurate technical answers regarding their pool systems.</li>
<li>Issue Resolution: Manage "follow-ups" from start to finish, ensuring no customer concern or equipment failure falls through the cracks. </li>
</ul>
Billing, Estimating &amp; Material Management
<ul>
<li> The Quote-to-Cash Process: Build service estimates and manage the lifecycle of Service Agreements, MCPs, from quoting and payment collection to transitioning them into the weekly service roster.</li>
<li>Work Orders: Reconcile and close out work orders daily, ensuring all labor hours and materials used are accurately recorded.</li>
<li>Revenue Recovery: Proactively reach out to customers regarding outstanding balances and overdue invoices.</li>
<li>Parts Procurement: Identify required parts for specific repairs based on technician feedback and coordinate with the purchasing department to ensure timely ordering.</li>
</ul>
Documentation &amp; Reporting
<ul>
<li>Data Integrity: Maintain meticulous records of all client dialogues and internal communications.</li>
<li>Reporting: Generate production and "open item" or WIP reports for the management team to identify bottlenecks in service.</li>
<li>Quality Control: Edit technician completion notes for professional clarity and send automated/manual completion emails to clients.</li>
</ul>
Other Duties
<ul>
<li>Seasonal "Open/Close" Management: Oversee the massive logistics of Spring openings and Fall winterizations (including cover, plug and chemical inventory and safety checks).</li>
<li>Weather Contingency: Proactively adjust schedules and notify customers when weather (heavy rain/storms) disrupts service routes.</li>
<li>Inventory Prep: Generate "Pick Lists" for the warehouse team to ensure trucks are loaded with the correct chemicals and equipment before departing.</li>
<li>Safety Leadership: Ensure all field staﬀ are documenting site safety checks and adhering to company chemical handling protocols.</li>
</ul>
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Proven experience in a customer service role, preferably within retail or service industries.</li>
<li>Basic knowledge of pool products, equipment, or maintenance is highly desirable.</li>
<li>Strong communication skills, both verbal and written.</li>
<li>Proficiency with computer systems and customer relationship management (CRM) software.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Previous experience working in the pool industry or a related field.</li>
<li>Technical understanding of pool systems, chemicals, and maintenance procedures.</li>
<li>Bilingual abilities to support a diverse customer base.</li>
<li>Experience with inventory management and order processing systems.</li>
<li>Certification in customer service or related professional training.</li>
</ul>
This is a full-time, onsite position based at our Easton, MA location.
Skills:
The required communication skills enable the representative to clearly and empathetically interact with customers, ensuring their needs are understood and addressed effectively. Proficiency with CRM and computer systems allows for efficient tracking of customer interactions and order management, which is essential for maintaining service quality. Knowledge of pool products and maintenance helps the representative provide accurate advice and troubleshoot issues, enhancing customer trust and satisfaction. Preferred skills such as bilingualism and technical expertise further improve the ability to serve a wider range of customers and handle complex inquiries. Together, these skills support a seamless customer experience and contribute to the company’s success in the competitive pool industry.

Customer Service Rep - Pool Industry

<h3>Job Description</h3>
Job DescriptionMy Gym Childrens Fitness Center is looking to grow its family of teachers! Were seeking out someone who has a passion for fitness, really likes kids, and loves to be part of a tight-knit team that works closely with children and families. A job at My Gym goes beyond just teaching Mommy and Me programs and fitness classes; it is one where you build relationships and get to invest in the youth of our community! This is truly a rewarding job where there is opportunity for growth and you find inspiration and genuine appreciation on a daily basis. Are you someone who 
<ul>
<li>Loves working with children and would consider yourself a kid at heart</li>
<li>Is a people person</li>
<li>Is great at working in collaboration with other people in a fun and supportive environment</li>
<li>Has a background in fitness (gymnastics, dance, team sports, cheer, martial arts, or related field)</li>
<li>Is patient, outgoing, and has an upbeat personality</li>
<li>Can work weekends (We throw wonderful, memorable birthday parties year-round.)</li>
<li>Is willing to really grow with us (and the kids!) and can commit to at least a year of employment</li>
</ul>
If you answered yes to the above questions, you may be the right person for us and My Gym may be just the right job for you! As a teacher, youll be working with children ranging from 6 weeks to 10 years of age; teaching programs that incorporate beginning gymnastics skills, sports, games, movement, songs, and a variety of other unique and exciting activities in a positive, noncompetitive fun environment. Apply now or text us (603)668-7196. We cant wait to meet you!

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