Job Description
Job DescriptionClient Service Representative
Our client, a financial/investment firm in Boston, is looking to hire a contract to hire Client Service Representative for their busy office. This position is a phone-based position with heavy interaction with clients. This role requires solid customer service experience, interest in working in a financial/investment environment, strong attention to detail, organizational and multitasking skills and the ability to manage a variety of responsibilities. This position will be 5 days/week onsite, 35 hours per week.
Compensation: $21 per hour*
*rate listed not guaranteed – potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range.
Applicants must be able to work onsite 5 days per week to be eligible for this position.
If you are interested and meet the qualifications below, apply with your resume for more information!
Responsibilities:
- Taking inbound phone calls from potential and existing clients
- Processing transactions, researching account issues, answering account related questions
- Documenting all information in system
- Perform additional duties/projects as needed
Qualifications:
- AA or BA degree required, 0-2 years of experience required (financial internship/co-op experience highly preferred)
- Must be proficient in Microsoft Office
- Detail-oriented, organized, excellent communication skills both verbal and written
- Must be driven, self-starter and have strong analytical skills
- Tactful, adaptable, coachable; able to take direction and follow instructions
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
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Pandologic. Keywords: Customer Service Representative, Location: Cambridge, MA - 02238 , PL: 602096785