Job Description
Company Description
AZUR Travel is a family-owned Tour Operator, specializing in providing unique and memorable travel experiences. With a focus on balancing sightseeing, free time, and optional activities, AZUR ensures clients enjoy a relaxing vacation. The company has a young and dynamic team with vast experience and knowledge in creating exceptional travel experiences.
Role Description
This is a full-time on-site role for a Travel Advisor at AZUR Travel. The Travel Advisor will be responsible for managing travel arrangements, ensuring customer satisfaction, and providing top-notch customer service to clients. The role will involve coordinating travel itineraries and creating memorable experiences for travelers.
As a Travel Advisor, you will be responsible for planning and booking trips for clients, providing expert advice on destinations, accommodations, and travel options, and ensuring a seamless experience from start to finish. You will assist clients in creating customized travel itineraries, offer recommendations based on their preferences, and manage bookings with airlines, hotels, and other service providers.
Qualifications
- Customer Satisfaction and Customer Service skills
- Excellent Communication skills
- Experience in Travel Arrangements and working in a Travel Agency
- Strong attention to detail and organizational skills
- Knowledge of Portuguese language and culture is a plus
- Previous experience in the travel industry is beneficial
- Ability to work well in a team-oriented environment
- Bachelor's degree in Hospitality, Tourism, or related field