Job Description
Job Description
General Summary:
The Program Manager is responsible for training, coaching, and developing the faculty within one or more programs as well as for the delivery of CSI-approved curriculum. The Program Manager works with academic deans and faculty to ensure student academic successes and retention.
Essential Job Duties & Responsibilities:
- Assess hiring needs per assigned programs
- Recruit and hire faculty for programs
- Train, mentor, and monitor faculty
- Responsible for maintaining faculty files for all assigned programs and monitoring instructor certification where applicable
- Conduct regular faculty meetings for programs
- Coordinate events and build community resources
- Advise students on satisfactory academic progress (SAP)
- Conduct in-class observations
- Organize field trips
- Actively contribute to program improvement
- Participate in orientation for new students
- Hold quarterly workshops on academic pathways for students
- Promote best practices among faculty
- Assist with scheduling of courses and teaching assignments
- Assist with identifying trends in student academic success and creating retention initiatives
- Ensure that assignment submission, test taking, and grading are completed correctly and on time
- Oversee the Externship course for assigned programs (Skill Building programs)
- Other duties and special projects as assigned
Required Knowledge, Skills, and Abilities
- Commitment to academic excellence
- Effective oral and written communication skills
- Strong sense of customer service
- Knowledge of pedagogical methods
- Knowledge of Blended Learning Methodology (BLM)
- Knowledge of Learning Management Systems (LMS)
- Team building skills & leadership aptitude
- Ability to maintain confidentiality of information
- Ability to use the following equipment and software packages with proficiency: Microsoft Office Suite and ability to use online learning tools
Education and Experience:
The position requires a Bachelor’s degree, preferably in education, teaching, curriculum & instruction, educational leadership, or related field. At least two years relevant work experience in the education setting is required. Minimum of 2 years supervisory experience required, preferably in an academic setting.
Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment: Normal office working conditions. The noise level in the work environment is usually moderate.
Benefits Offered
- Health Insurance.
- Dental Insurance
- Vision Insurance
- 401K
- Life Insurance
- Paid Time Off (Vacation & Earned Sick Time)
- Employee Discount Program