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Operational Consultant - Fast Casual

Goodwin Recruiting
locationWorcester, MA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

The Operational Consultant will serve as a brand ambassador, coach, and business liaison for a portfolio of new and existing locations. They'll oversee all aspects of business planning and brand compliance to ensure operational excellence. The role involves evaluating and implementing processes to improve efficiency, profitability, and customer satisfaction through effective communication and timely support.


Operational Consultant Benefits & Compensation:

  • Competitive Salary
  • Attainable Bonus
  • Health, Medical, Dental
  • 401k + Company Match
  • Opportunities for Advancement

Operational Consultant Requirements & Qualifications:

  • Bachelor’s degree or equivalent work experience
  • 3–5 years experience in a multi-unit business operation
  • Ability to work independently and adapt to changing environments
  • Travel up to 75% as needed or required for restaurant visitation
  • Ability to build strong working relationships with Franchisees and community partnerships
  • Franchise/License operations experience preferred

Operational Consultant Preferred Background & Skills:

  • Excellent written, verbal, and listening skills
  • Role model and train for excellent guest service standards
  • Ability to multitask, have strong organization skills, and be detail oriented
  • Proficient in Google Suite, and Microsoft Office for collaboration and communication
  • Have a passion for our business, strong follow up, empathy, and commitment
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