Job Description
Job Description
You miss 100% of the jobs you don’t apply for
Volt is immediately hiring for a Customer Service Representative in Woburn, MA.
Great Company Culture
Great Benefits
Employee Discounts
Competitive Pay
As a Customer Service Representative, you will:
- Uphold exceptional customer satisfaction by providing stellar sales service
- Manage a high volume of incoming calls and emails and faxes
- Employ effective up-selling techniques to promote additional products and services
- Process new orders and manage new and existing customer accounts
- Resolve customer concerns, issues, and complaints with utmost professionalism and courtesy
- Multitask effectively to meet multiple deadlines in a prompt manner
- Manage phone communications answering calls, transferring calls, and addressing customer and sales representative inquiries proficiently
This is a Full-time, Direct Hire opportunity.
The ideal candidate will have:
- Strong customer service, communication, and listening skills.
- Ability to handle a high call volume in a fast-paced environment
- Proficient time management and multitasking skills
- High School Diploma/G.E.D. required, bachelor’s degree preferred
- Previous Experience in a customer service or order fulfillment roles is a plus
- Proficiency in MS Outlook, Word, and Excel
- Bilingual (Spanish/English) strongly preferred
Salary: $22-$25 Per Hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.