Job Description
Job DescriptionCourse Staff Job Overview
Putt Across America is looking for energetic, outgoing, and customer service-oriented Course Staff to join our team this fall. Putt Across America is an 18-hole mini golf course inspired by our nation’s most iconic landmarks and landscapes.
Duties:
- Deliver Exceptional Customer Service: Be the face of fun as you interact with guests, ensuring a positive experience throughout their visit.
- Ticketing and Merchandise: Manage check-in, process walk-up orders, sell merchandise, and answering guest questions.
- Course Maintenance: Monitor the course for any damage and report issues to the management team for prompt resolution.
- Lead by Example: Set the standard for professionalism, teamwork, and positivity to create an enjoyable work environment.
- Opening and Closing: Follow outlined procedures to ensure smooth opening and closing operations.
Qualifications:
- Excellent Customer Service: A genuine passion for engaging with guests and providing top-notch service in a high-energy, active setting.
- Strong Communication Skills: Ability to effectively interact with a diverse range of individuals, both guests and team members.
- Problem-Solving: Ability to think on your feet and approach challenges with a strategic, positive mindset.
- Adaptability: Comfortable working indoors in a two-story space and standing for extended periods.
- Physical Requirements: Able to lift up to 25lbs as needed.
- Experience: Previous experience in customer service, experiences, brand ambassador roles, or theatrical work is a plus.
- Age Requirement: Must be 18 years or older.
- Background Check: Must be able to pass a background check.
Additional Information:
- Job Type: Part-Time
- Pay: $20.00 per hour (higher for Shift Leads which will be chosen from applicants)
- Expected Hours: Up to 30 hours per week
Work Location: In-person, on-site at Faneuil Hall Marketplace