Job Description
Job Description
We are seeking aHaitian Creole Speaking Assistantto help families access childcare financial assistance and local childcare resources. This is a fulfilling role where you get to directly help fellow Massachusetts residents and it is anopportunity to obtain an AIRS (Alliance for Information & Referral Systems) certification.
Key Details:
- Pay Range: $20 - $24/hour
- Work Arrangement: Hybrid with 2 days per week on site in Framingham and 3 days per week work-from-home
Key Responsibilities:
- Assess family eligibility for childcare financial assistance and subsidy programs
- Provide accurate information about local childcare providers and resources
- Accurately enter and maintain family case information in online systems
- Support families with resource navigation and referrals to appropriate programs
- Collaborate with colleagues and supervisors to ensure quality service delivery
Requirements:
- Fluency in Haitian Creole and English (verbal and written)
- Strong attention to detail with accurate data entry skills
- Minimum 1 year of experience in health & human services or call center support
- Familiarity with childcare subsidy programs or service referral systems preferred
- Availability to work in a hybrid setup with on-site presence in Framingham, MA
Nice-to-Have Experience:
- Assisting diverse communities with accessing resources and support services
- Experience in nonprofit or government-funded service programs
- Customer service in a social services or family assistance setting
Preferred Skills:
- Knowledge of childcare subsidy programs or case management systems
- Proficiency with Microsoft Office Suite or other data management tools
- Strong interpersonal and communication skills across diverse populations
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.
ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.PandoLogic. Keywords: Service Delivery Supervisor, Location: Framingham, MA - 01704 , PL: 604849091