Job Description
Job DescriptionAbout Yuma AI:
Yuma is building a complete orchestration platform that deploys autonomous AI agents dedicated to customer support in e-commerce. We are one of the leaders in this space and we offer one of the most advanced platforms to date, supporting over 150 paying customers. Our agents replicate human capabilities by taking actions and retrieving information from external services as needed.
Our top merchants automate over 80% of their support tickets through Yuma.
Yuma was founded byGuillaume Luccisano, a 3rd time YC founder, and now boasts a team of 20 highly dedicated talents. We are in our 10th consecutive month of double-digit growth and aim to multiply our revenue by 4 in 2026.
About the role :
We’re hiring a Mid-Market Sales Development Representative to fuel our next stage of growth in the US market.
SDRs at Yuma AI are the engine of our GTM motion: you strategically engage mid-market prospects, spark meaningful conversations, and generate qualified pipeline for our Account Executives.
You’ll work closely with Sales, Cross Functions, and Leadership, and become an expert in both the CX automation space and modern outbound selling.
This is a Boston-based hybrid role (2–3 days/week in our office). Only candidates currently in the Boston area or willing to relocate will be considered. Professional-level English fluency (written & spoken) is required.
What you’ll do :
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Generate new business opportunities through thoughtful, personalized outbound outreach (cold calls, targeted email, LinkedIn, video, voice notes — the full omnichannel playbook)
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Conduct deep account research using Apollo, HubSpot, LinkedIn, Lusha, Clay, and other modern tools
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Identify and connect with senior decision-makers such as Heads of CX, Heads of Support, COOs, CDOs, and CEOs
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Partner closely with Account Executives to build territory strategy and book high-quality discovery meetings
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Master Yuma’s platform and the CX automation space to speak confidently about real merchant challenges
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Experiment, test, and iterate on outbound tactics to continuously improve performance
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Actively shape and reinvent Yuma’s outbound GTM playbook, bringing new ideas and improving messaging, sequencing, targeting, and channel mix
What we’re looking for :
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6+ months of SDR or BDR experience in an outbound-focused role
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Professional-level English fluency. Excellent written and spoken communication is essential for this customer-facing role
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Strong communication skills. You can write concise, compelling outreach and hold confident conversations with senior leaders
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SaaS experience or familiarity with modern sales tools such as Apollo, HubSpot, Clay and others is a strong plus
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High drive, grit and a self-starting attitude. You know how to push through, iterate and keep momentum
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Comfortable operating with autonomy in a fast-paced startup environment
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Coachability. You actively seek feedback and implement it quickly
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Goal-oriented with a track record of meeting or exceeding activity and meeting-booking metrics
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Positive attitude and team player. You bring energy, curiosity and resilience every day
Compensation :OTE $50,000 - 70,000 a year (It’s uncapped, of course, the better you perform, the more you earn!) + equityFor compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Why Yuma :
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Yuma AI is a fast-growing startup where top performers quickly move up, from SDR to Team Lead or Account Executive within 6 to 12 months.
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Join a small international team where your impact is visible every week.
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Uncapped variable + equity.
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Hybrid work: our nice Boston office + remote flexibility.
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Work closely with the founders and sales leadership team
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Access to a company culture based on ownership, transparency, and growth mindset.
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Bonus: join us before the end of January 2026 and you’ll be part of our team offsite in Marrakech ;)
👉 Ready to join a fast-scaling AI startup and grow your career in sales?
We’d love to meet you. Apply now!
OUR CULTURE
Please, if you are considering applying, first read our culture page: https://www.notion.so/yuma-ai/Yuma-s-Culture-5b0e15f1334242ce8a62daab9f…
Compensation Range: $50K - $70K