Job Description
Job Description
Job Summary
We are seeking an experienced Service Technician to support commercial electronic security systems. This position is responsible for servicing, maintaining, inspecting, and troubleshooting security systems while working directly with customers.
Key Responsibilities
- Perform maintenance, inspections, troubleshooting, and service on supported security systems.
- Work directly with customers to coordinate daily service activities.
- Maintain strong customer relationships and provide professional customer service.
- Navigate online service and work-order programs.
- Coordinate tools, equipment, and materials needed to complete work efficiently and on schedule.
- Complete required documentation and service reports.
- Maintain qualifications and certifications for applicable manufacturer/vendor products.
- Follow all safety procedures and company requirements.
- Perform other duties as assigned.
Required Qualifications
- High school diploma or equivalent.
- Minimum 5 years of experience as a technician in the electronic security integration industry.
- Valid Massachusetts Class D Security Systems Technician License – REQUIRED.
- Valid driver's license and clean driving record.
- Honeywell Pro-Watch experience – REQUIRED.
- Client Pro-Watch certification strongly preferred.
- Experience with ExacqVision.
- Experience with CCURE 9000.
- OSHA 30 certification.
Compensation & Benefits
- $40–$50/hour, depending on experience, qualifications, certifications, and skills.
- Comprehensive benefits package.
Location: Framingham, MA
Framingham, MA, is a vibrant city known for its rich history, diverse community, and proximity to Boston. It offers a blend of urban and suburban living, making it an ideal place for both work and leisure.
Ideal Candidate
The ideal candidate will have a strong background in commercial electronic security integration, with hands-on experience servicing and maintaining access control, video surveillance, and other electronic security systems. The Massachusetts Class D Security Systems Technician License and Client Pro-Watch experience are key requirements.