Job Description
Job Description
Family owned and operated, Bake’n Joy Foods, Inc. is a leading manufacturer of top-quality bakery products that began over eighty years ago in 1941. We manufacture a variety of products for professional bakers including frozen scoop batters, predeposited muffin, cornbread, loaf cakes and Boston Coffee Cakes, mixes as well as an expanding line of fully baked items such as coffee cakes, loaf cakes and more. We remain committed to providing top quality products, service, and value to our customers.
**********STAFFING AGENCIES AND RECRUITING FIRMS - PLEASE DO NOT CONTACT BAKE'N JOY FOR THIS ROLE**********
Director, Supply Chain
Classification
- Exempt
Reports To
- Vice President, Operations
JD Review Date
- November 5, 2025
Job Summary/Objective
The Director of Supply Chain is responsible for overseeing all aspects of demand and production planning, warehousing and logistics, distribution, and customer service, ensuring the delivery of safe, quality food products to customers in a timely and cost-effective manner. The role requires cross-functional coordination, strategic planning, and hands-on oversight.
The ideal candidate is a strategic, data-driven leader with deep experience in food manufacturing operations, a hands-on management style, and the ability to build processes, systems, and teams that scale with growth.
Essential Functions
- Strategic Supply Chain Leadership
- Develop and execute the supply chain strategy in alignment with business goals.
- Lead all Supply Chain responsibilities, including planning, staffing, and organizational development
- Ensure consistent execution of systems and processes to create a safe work environment, deliver high-quality products, and deliver a superior customer experience.
- Implement performance targets and monitor metrics, SOPs, and KPIs.
- Design, launch, and institutionalize a formal S&OP (Sales & Operations Planning) process that integrates demand, supply, and financial planning.
- Demand & Production Planning
- Create a demand planning function and transition production planning from MFG to Supply Chain.
- Lead demand planning and forecasting processes in collaboration with Sales and Marketing to achieve accurate, data-driven forecasts.
- Oversee production planning to ensure optimal use of manufacturing resources and alignment with customer demand.
- Drive continuous improvement in forecast accuracy, capacity utilization, and customer fill rates.
- Collaborate with plant and production leadership to manage scheduling and labor constraints.
- Warehousing, Logistics, & Distribution
- Lead and manage the warehouse, logistics, and transportation teams and functions.
- Manage relationships with third-party logistics (3PL) providers, carriers, and distribution partners.
- Implement best practices in cold chain management and food safety compliance.
- Achieve on-time delivery to customers, retail distribution centers, and foodservice partners.
- Ensure compliance with all regulatory requirements related to food storage and transportation.
- Customer Service
- Lead the customer service function to ensure accurate, timely, and complete order fulfillment.
- Monitor key customer service metrics (OTIF, order accuracy, lead times) and drive root cause problem-solving issues.
- Serve as the key escalation point for major customer supply or service challenges.
- Continuous Improvement, Systems & Data Management
- Implement metrics, KPIs, and dashboards to track supply chain performance and identify improvement opportunities.
- Champion continuous improvement methodologies across all supply chain functions.
- Evaluate and implement technology solutions (ERP, MRP, forecasting tools) to enhance visibility and planning accuracy.
- Leadership & Team Development
- Build, mentor, and lead a high-performing supply chain team across planning, logistics, and customer service functions.
- Foster a culture of accountability, collaboration, and operational excellence.
- Develop organizational capabilities to support future growth and complexity.
Competencies
- Strategic thinker with strong analytical and problem-solving skills.
- Strong leadership presence and ability to influence at all levels of the organization.
- Results-oriented, hands-on approach with high attention to detail.
- Exceptional communication and cross-functional collaboration abilities.
- Experience building and managing S&OP programs
- Proficiency in JD Edwards or similar ERP systems
- Deep knowledge of food industry supply chain regulations, food safety, and traceability requirements.
Management Responsibilities
- Direct management of Supply Chain leadership team
- Oversight of all Supply Chain associates
Work Environment
- Primarily a manufacturing plant environment with exposure to noise, temperature variations, and machinery
- Use of personal protective equipment as required
Physical Demands
- Ability to lift up to 50 lbs.
- Prolonged standing and walking on concrete floors
- Use of personal protective equipment
Position Type
- Full-Time
Work Hours
- Typical work hours: Monday to Friday: 8 AM - 5 PM
Travel
- Travel required between sites
Required Education & Experience
- Bachelor's degree in Supply Chain Management, Operations, Business, or a related field; MBA or advanced degree preferred
- 10+ years of progressive supply chain experience, including at least 5 years in a leadership role within food or beverage manufacturing.
- Proven success in developing and executing an S&OP process in a manufacturing environment.
- Strong understanding of demand planning, production scheduling, inventory management, and logistics.
- Experience with ERP/MRP systems and advanced Excel or analytics tools.
- Demonstrated track record of cost reduction, service improvement, and process optimization.
Preferred Education & Experience
- APICS certification (CPIM, CSCP) is a plus
- Experience with continuous improvement methodologies (e.g., Lean, Six Sigma)
Compensation
The typical starting salary range for this position is $141,600 - $190,000 a year. Several factors, including skills, experience, education, certifications, and the location of the job will determine the actual pay offered. The salary range for this role reflects the competitive labor market value for associates in these positions.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Bake’n Joy offers its full-time associates a comprehensive Total Rewards package, which includes affordable, quality healthcare for our associates and their families, life insurance and disability benefits to provide security, and retirement benefits to help plan for the financial future.
Bake’n Joy is committed to fostering an environment where associates from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where associates can succeed, both professionally and personally.
Equal Employment Opportunity Policy
Bake’n Joy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.