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Operations Manager

PublishedPublished: 6/14/2022

Job Description

Job Description

1. Church Operations and Office Management

  • Staff the church office from 9am to 4pm Monday/Friday and 8am to 4pm Tuesday/Wednesday/Thursday to answer the phone, greet visitors, and respond to requests that come in through the office.
  • Oversee the day-to-day functioning of church operations, establish effective administrative systems and procedures, and provide support to the Senior and Associate Pastors.
  • Maintain effective systems for office equipment, supplies, technology needs, and vendor services.

2. Facilities and Property Management

  • Develop a digital calendar system, oversee building-use scheduling, coordinate access for outside groups, and ensure that facilities are prepared for church activities and other approved uses.
  • Coordinate the work of custodial staff in consultation with the Trustees.
  • Coordinate routine building maintenance, repairs, and urgent facilities issues in consultation with the Trustees. Update the facilities maintenance and capital improvement plan as needed.
  • Schedule and oversee contractors, service providers, building inspections, and maintenance-related contracts.
  • Manage relationships with vendors providing services such as waste removal, groundskeeping, snow removal, and building systems maintenance.

3. Financial and Business Administration

  • Coordinate routine administrative financial processes, including payroll submission and preparation of deposit records, in collaboration with the Treasurer and Financial Secretary.
  • Coordinate electronic fund-transfer processes and related documentation as assigned.
  • Assist Preschool Director in tracking tuition payments.

4. Human Resources and Staff Coordination

  • Provide direct supervision to Administrative Support Specialist and custodial staff.
  • Serve as the administrative HR liaison, maintaining personnel records and coordinating job postings, onboarding paperwork, and background checks for employees and volunteers.
  • Coordinate with the Senior Pastor and HR Team on administrative aspects of hiring and personnel processes for direct reports.

5. Systems, Records, and Ministry Support

  • Maintain the Deacons outreach spreadsheet and respond to requests for assistance.
  • Oversee the administration of church database software and other operational systems, including Servant Keeper.
  • Coordinate with the administrative support staff to ensure that church information, calendars, and records are accurate and current.
  • Provide operational support to ministry teams and task forces as appropriate.


Qualifications and Skills

  • Strong organizational, leadership, and project-management skills.
  • Strong communication and interpersonal skills, including the ability to work collaboratively with staff, volunteers, contractors, and church leadership.
  • Proficiency with Microsoft Office and spreadsheets, with the ability to learn church management, financial, and administrative software.
  • Ability to prioritize competing needs, exercise sound judgment, respond to unexpected issues, and manage projects independently.
  • Commitment to supporting the mission, vision, values, and ministries of Old South Union Church.


General Expectations

The Operations Manager is expected to demonstrate professionalism, discretion, initiative, flexibility, and a collaborative spirit, while consistently supporting the mission and values of the congregation. This job description may be reviewed and updated as the needs of the church evolve.

\nCompany Description

A church committed to caring for its members and making a difference in the community around us.

Company Description

A church committed to caring for its members and making a difference in the community around us.

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