Job Description
Job Description
About the Role
High Output is a leading provider of professional audio, video, lighting, and rigging systems for installations, live events, film, and broadcast. From world-class performance venues and corporate environments to classrooms, auditoriums, and houses of worship, we design and build systems that power experiences.
Are you a skilled A/V technician ready to take the lead? We're seeking a Lead Pro A/V Technician to join our team - someone who can roll up their sleeves on-site as well as guide others to deliver clean, reliable, professional A/V systems.
In this hands-on role, you'll install and commission systems across a wide variety of projects, including large venue classrooms, corporate boardrooms, educational institutions, performance / entertainment spaces, and houses of worship. You'll take ownership of your work, support junior team members, and collaborate with clients and contractors to deliver exceptional results.
Location & Schedule
This is a full-time, in-person role. We are hiring for openings in Canton, MA (serving clients throughout New England) and Charleston, SC (serving clients throughout the Southeast). Work takes place both in the shop and onsite at client locations
Working hours vary by project and season - including weekdays, weekends, late nights, and early mornings as needed. Flexibility is essential, as schedules adjust to accommodate installation windows, live events, and client availability.
Responsibilities
- Install, test, and commission A/V systems including video projection, sound reinforcement, conferencing, control, and lighting systems
- Interpret technical drawings, wiring schematics, and floorplans
- Mount, terminate, dress, program, and configure displays / projectors, speakers, microphones, amplifiers, RF distribution, video walls, cameras, intercoms, wall plates, racks, and network infrastructure
- Program and configure DSP, control, and matrix systems (experience with Q-SYS, Extron, Biamp, Symetrix, or Crestron a plus)
- Maintain meticulous wiring and cable management
- Troubleshoot and resolve system issues independently or with engineering support
- Document installations and perform system-level testing before handoff
- Train clients and end-users on system functionality
- Coordinate with clients, contractors, and internal teams to ensure smooth project execution
- Manage day-to-day crew tasks
- Mentor, direct, and support junior technicians
- Own day-to-day site leadership, including scheduling tasks and ensuring milestones are met
Requirements
- 6+ years of experience in A/V installation or services, including lead/supervisory experience
- Proficiency in signal flow, system wiring, and safe installation practices
- Familiarity with low-voltage wiring standards (Cat6, audio, video, control, etc.)
- Comfort using power tools, lifts/ladders, and test equipment
- Valid driver’s license and reliable transportation
- Ability to lift 50 lbs unassisted; work in ceiling/wall spaces and at height
- Must pass DOT physical (Department of Transportation medical exam)
- Strong communication and time-management skills
Apply Now
Send your resume and a short note about your favorite project or installation to dhansen@highoutput.com - we’re excited to hear from you!