Job Description
Job Description
F&B Director Job Description
This is a leadership role for a hospitality executive with experience in multi unit food & beverage services. The ideal candidate brings proven experience in a range food service management operations from luxury dining to cultural institutions to multi-unit operations. The F&B Director serves as the leader of hospitality in the venue, partnering closely with culinary & operations leadership, organization stakeholders, colleagues across all food service and event teams, and colleagues in Gourmet Caterers’ leadership.
Compensation and Benefits
- Base Salary $155,000
- Performance Bonus
- 401(k) with company match
- Health, dental and vision insurance
- Vacation
- Paid Sick Time
- Daily staff meal
Summary of Primary Responsibilities
- The F&B Director is responsible for operational leadership across all dining services, ensuring a high quality and excellent guest service, in line with Gourmet Caterers’ brand and the venue’s guest experience standards.
- The F&B Director is a primary collaborator to venue leadership and stakeholders, ensuring dining experiences seamlessly complement the venue’s programming and expectations for guest experience
- Lead and develop a hospitality leadership team including culinary leaders, service leaders, and department heads across full service restaurants, a cafeteria, coffee shops, and catering & events
- Responsible for financial performance across the food & beverage operations and collaborate with company’s corporate controller and accounting team to optimize financial performance
- Collaborate with culinary leadership and service management on menu programming, service, beverage programming, and delivering the very best guest experience
- Set the highest standards for professionalism, hospitality, guest service, and teamwork throughout the hospitality programming
- Instill safety & service values throughout hospitality programming to make sure operations are safe for colleagues and guests
- Collaborate with venue’s facilities leadership to troubleshoot and correct any food service equipment or other equipment challenges
- Lead the hospitality team to make sure operations are highly appealing in terms of offerings and value for daily guests and staff, including a daily cafeteria program, coffee shop program, grab-and-go offerings, and vending
- Maintain and grow the company’s values including guest experience, safety, wellness, value, inclusion, sustainability, healthy offerings, and performance
Required Qualifications
- Passionate for hospitality, great food & drink, great service, and guest experience
- Successful, long standing experience with managing diverse teams in multi-unit operations
- 10+ years of hospitality leadership, management in multi-unit operations, and client relations
- Experience in a range of food service management types including fine dining, catering, cafe and quick service restaurants
- Financial knowledge and experience in P&L ownership of a multi-unit operation
- Outstanding communication skills, guest & client relations skills, and ability to collaborate with colleagues in leadership across multiple organizations
- Bachelor’s degree in hospitality management, business, or related field preferred
- Deep knowledge of food service operations, food safety, quality control, and allergens
Company DescriptionGourmet Caterers is the New England region’s premier caterer. For over 50 years, Gourmet Caterers has earned an excellent reputation for creating exceptional food service experiences of every size and level of complexity. The company manages food, drink events, and hospitality services at museums, libraries, performing arts centers, offices, and other venues from the Berkshires to Boston. Gourmet is headquartered in Boston and has an outstanding team of hospitality professionals dedicated to fulfilling the company’s mission to treat people well.
Company Description
Gourmet Caterers is the New England region’s premier caterer. For over 50 years, Gourmet Caterers has earned an excellent reputation for creating exceptional food service experiences of every size and level of complexity. The company manages food, drink events, and hospitality services at museums, libraries, performing arts centers, offices, and other venues from the Berkshires to Boston. Gourmet is headquartered in Boston and has an outstanding team of hospitality professionals dedicated to fulfilling the company’s mission to treat people well.