Job Description
Job DescriptionWe are looking for an Administrative Assistant to support office operations for a busy HR-focused team in Dorchester, Massachusetts. This position plays an important role in keeping daily administrative activities organized, assisting internal staff and members, and ensuring requests are handled accurately and promptly. The ideal candidate is adaptable, detail-oriented, and comfortable balancing routine tasks with changing priorities in a fast-paced, fully onsite environment.
Responsibilities:
• Provide day-to-day administrative support to leadership and partner teams, ensuring office activities run smoothly and efficiently.
• Assist members and internal stakeholders by answering questions, directing requests, and following up on service needs in a thorough and attentive manner.
• Process and track quarterly dues payments while maintaining accurate records and resolving routine payment-related inquiries.
• Prepare daily reconciliation and balancing reports to support financial accuracy and organized recordkeeping.
• Coordinate project-based assignments and general office tasks across multiple departments, adjusting priorities as business needs shift.
• Create, update, and organize documents, spreadsheets, and correspondence using Microsoft Office applications.
• Support communication and collaboration among cross-functional teams by sharing information and helping keep assignments on schedule.• Prior experience in administrative support, office coordination, or a similar role.
• Strong proficiency with Microsoft Office, including Excel and Word.
• Clear written and verbal communication skills with the ability to interact professionally with a variety of stakeholders.
• Ability to work effectively both independently and as part of a collaborative team.
• Strong organizational, time management, and multitasking skills in a fast-paced environment.
• Customer service experience with the ability to respond to requests thoughtfully and efficiently.
• Comfort handling payment collection, record maintenance, and detail-sensitive administrative tasks.