Experienced Administrative Assistant for Autobody Shop
Job Description
Job DescriptionBenefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job description:
- Answering phones (primary person)
- Welcome customers and assist them with repair appointments/ Paperwork
- Manage drop-off paperwork, repair orders, and insurance documentation to ensure all necessary information is collected and processed.
- Call insurance companies to confirm necessary information - if deductible applies and deductible amount, Direction of pay was received. If customer received any payments prior to car being dropped off etc
- Communicate regularly with customers, insurance companies, and internal teams to facilitate smooth operations and resolve any issues.
- Process customer payments and maintain accurate records using CCC software.
- Handle general office duties to keep the workspace organized and support efficient daily operations.
- Data entry
- Stock and maintain complementary beverage station
- Prepare all folders and confirm appointments for next business day
- Update ARMS website daily
