Regional Director of Operations I Skilled Nursing I Local Travel
Job Description
Job DescriptionRegional Director of Operations
Skilled Nursing & Senior Living | Massachusetts
BaneCare Management is seeking an experienced, results-driven Regional Director of Operations to provide operational leadership across our portfolio of skilled nursing and senior living communities in Massachusetts.
For more than 60 years, BaneCare has remained a locally owned organization with a strong commitment to quality care, our employees, and the communities we serve. Today, we operate nine Skilled Nursing & Rehabilitation Facilities and two Assisted Living communities across Greater Boston, the North Shore, South Shore, and Berkshires.
This is a highly visible leadership position for an experienced long-term care operator who knows how to drive census, manage financial performance, develop strong administrators, and maintain high standards for quality and compliance.
What You'll Do
As Regional Director of Operations, you will oversee the operational and financial performance of multiple communities and work closely with facility Administrators and executive leadership to achieve company goals.
Key responsibilities include:
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Provide leadership, direction, and accountability to facility Administrators and leadership teams.
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Drive census growth and occupancy by partnering with facility leadership, admissions, marketing, and clinical teams to identify opportunities and strengthen referral relationships.
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Monitor census, admissions, payer mix, labor, staffing, expenses, and other key operational metrics.
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Manage facility budgets and financial performance, identifying opportunities to improve revenue, control expenses, and achieve operating goals.
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Review monthly financial results and partner with leadership teams to develop corrective action plans when performance is below target.
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Support Administrators in developing and executing facility-specific operational and census growth strategies.
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Ensure appropriate staffing levels and effective labor management while maintaining quality resident care.
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Maintain strong standards for regulatory compliance, survey readiness, quality outcomes, and resident satisfaction.
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Identify operational challenges and implement practical solutions that improve performance and efficiency.
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Recruit, mentor, and develop facility leaders while creating a culture of accountability and collaboration.
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Partner with clinical, finance, HR, recruitment, marketing, and other corporate departments to support facility needs.
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Evaluate capital needs, operational investments, and resource allocation.
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Track key performance indicators and provide regular performance updates and recommendations to the CEO and senior leadership.
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Stay current on industry trends, regulatory changes, and best practices affecting skilled nursing and senior living operations.
What We're Looking For
We are looking for a proven long-term care leader who understands that successful operations require a balance of quality care, strong census, disciplined financial management, and effective leadership.
Requirements:
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Current Massachusetts Licensed Nursing Home Administrator (LNHA) required.
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Bachelor’s degree required; Healthcare Administration, Business, or related field preferred.
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Minimum 5–7 years of progressive leadership experience in skilled nursing, assisted living, or senior care.
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Multi-site or regional operational experience strongly preferred.
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Demonstrated success managing budgets, labor, census, occupancy, and overall facility performance.
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Strong understanding of skilled nursing operations, reimbursement, regulatory compliance, and survey readiness.
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Proven ability to coach and hold facility leadership teams accountable for results.
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Strong analytical, financial, communication, and problem-solving skills.
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Ability to travel regularly throughout Massachusetts.
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Flexibility to provide leadership and support outside traditional business hours when necessary.
Why BaneCare?
BaneCare combines the resources and opportunities of a multi-site organization with the accessibility and personal approach of a locally owned company. Our Regional Director of Operations will have a meaningful voice in the organization and work directly with senior leadership to shape operational strategy and strengthen performance across our communities.
Benefits include:
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Competitive compensation
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Medical, dental, and vision insurance
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401(k) with company match
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Paid time off
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Paid holidays
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Long-term growth and advancement opportunities
If you are an experienced long-term care operator who can lead people, grow census, manage the numbers, and turn strategy into results, we would like to hear from you.
Apply today to join the BaneCare Management leadership team.