Job Description
Job Description
With a history dating back to 1795, ABCorp® began as secure printers for the First Bank of the United States. Today, ABCorp designs, manufactures, personalizes, and fulfills contactless credit and debit payment cards; offers instant issuance programs for ID and payment cards; provides digital solutions for authentication, payment, and customer engagement; 3D prints detailed prototypes and parts in metal and plastics; and uses omnichannel content to elevate the customer experience. With a heritage that spans centuries and a focus on tomorrow’s innovation, ABCorp is uniquely poised to guide clients through the complexities of modern commerce.
JOB SUMMARY: Reporting to the Director of Human Resources, the Workplace Support Specialist (Office Manager) plays a key role in keeping the office running smoothly while providing administrative support to both leadership and the Human Resources team. This individual manages office operations, coordinates conference room for meetings, and ensures that all visitors and employees experience a professional, well-organized, and welcoming workplace. We are looking for individuals with a positive attitude and strong self-starting skills.
The requirements listed below are representative of the essential duties required:
Office Operations
• Oversee ordering and inventory of office supplies and equipment.
• Replenish break room items on a daily basis, such as coffee/tea/cups, etc...
• Liaise with the Facilities and Security team to ensure smooth office operations.
• Order catering for onsite meetings and client visits
• Assist with meeting preparation by setting up conference room with beverages/snacks/catering
• Distribute daily incoming company mail
Front Office & Visitor Management
• greeting and escorting office visitors, in collaboration with internal departments and security.
• Receive incoming calls and sort mail.
HR Support
• Assist with scheduling interviews for candidates during high-volume periods
• assist with planning company events.
• Prepare and maintain accurate documentation, reports, and filing systems, as needed
• Support ad-hoc related projects
Executive Support
• Support with ad hoc requests, including booking business travel
• Support cross-functional teams with administrative tasks and special projects.
Experience:
• Associate or bachelor’s degree in business administration, Communications, or related field (or equivalent experience).
• 2–5 years of experience in administrative support or client coordination roles.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent written and verbal communication abilities.
• Proficient with office and scheduling tools (e.g., Microsoft Outlook &Teams, Excel, ERP Systems).
• Professional demeanor and strong customer service orientation.
Preferred Experience:
• Experience booking travel and managing executive calendars.
• Strong attention to detail and proactive problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information.
• Comfortable working in a fast-paced, dynamic environment.
Working Conditions:
• This is a full-on-site position, Monday-Friday 8 am-5 pm. We are located in the Dedham/Needham/West Roxbury area and accessible by public transportation
• Physical requirements include lifting and moving boxes (up to 50lbs) and walking/standing during office supply restocking.
Due to the secure environment of this role, upon acceptance of the offer, candidates will need to pass a background check, including credit, and drug screen.