ESS Data Entry & Quality Specialist

Job Description

Job DescriptionCOMMUNITY BRIDGES IS GROWING AND WE WANT YOU TO JOIN OUR TEAM! ***$1,000 Sign-On Bonus***

Community Bridges is looking for a full-time (30 hours per week) ESS Data Entry & Quality Assurance Specialist!

We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with developmental disabilities within their own communities. Building on the strengths of over 1,100 individuals in the greater Capital Area and their families, we work to identify barriers of access to find creative solutions to develop meaningful community engagement.

The ESS Data Entry and Quality Improvement Specialist's primary job responsibilities entail the data entry of progress notes, service logs, and IFSPs for the Early Supports and Services Department (ESS), and the tracking of compliance to deadlines and accuracy of these documents. The Specialist is responsible for data entry as well as producing reports, tracking the corrections of forms with errors, copying, mailing, scanning, and faxing. This position is responsible for all records for ESS, including scanning paper documents to Docstar. The position provides back-up support to the ESS Program Assistant position and works closely with the person in that role.

Qualifications:

• Education: High School Diploma

• Experience:Three years' experience in administrative, clerical or data entry position. Experience with human services agencies preferred. Must have experience with Microsoft Word and Excel.

Compensation and Benefits:

There is a $1000 sign-on bonus for this position - $500 will be paid at the time of hire and $500 will be paid after 6 months in the role. *Please note, sign-on bonuses are for new hires only. Re-hires and transfers are not eligible at this time.

Paid Time Off: For a full-time employee working 40 hours a week, 264.16 hours of Paid Time Off is received per year! PTO days will increase over the years based on longevity and there is no waiting period to start using your PTO!

Insurance: Medical, Dental, Vision, 403b with 1% company match, Excellent Paid Time Off, Life Insurance, Employer-paid Short Term Disability, and Employer paid Life Insurance.

Mileage Reimbursement: Employees are reimbursed for approved mileage driven on the clock.

Paid Training: As an employee, you are paid your usual rate of pay while attending training!

Specific Duties and Responsibilities:

1. ESS data entry – Performs data entry of all ESS progress notes, IFSPs, IFSP Addendum, COS forms, Cancelation forms, Service Coordination logs, and Transition Plans daily. Returns to staff any notes that are incorrect and tracks that they are resubmitted correctly.
2. Reports – Runs weekly reports from NHEasy to confirm that all Service Delivery data is accurate before it is billed to insurance. Runs monthly reports from NHEasy system for 4 internal monthly audits (Transition timeline, Transition timeline projected, 45 day timeline, Start of Services timeliness) and then analyzes data looking for compliance issues. As needed, informs Program Director or involved staff of the errors or missing data that need correction. Produces a monthly summary report of the previous month's compliance/ QI issues.
3. Job Aid – Updates whenever a function or task has been altered, amended, added or removed.
4. ESS Filing – Paper and/or electronic scanning and filing for ESS – updating individuals' client records
5. Other - Backup support for ESS Program Assistant. Will monitor phone and messages and distribute necessary information to applicable ESS staff when needed. Other back-up duties as assigned by the ESS Director, which may include faxing, photocopying, mailing and/or other administrative projects.

Required Skills:

1. Strong written and verbal communication skills
2. Organizational and analytical skills to take data and process it into clear and useable format
3. Time management skills to meet deadlines.
4. Attention to detail and task-oriented
5. Organizational skills and ability to operate independently with high-level accuracy

Driving Level:

This position is a Level Three (3) employee. Level three employees:

1. Do not drive individuals in their car
2. Only use their car in limited instances going back and forth between offices
3. Are required to take Defensive Driving at time of hire but not required to take again if no MV violations are noted during the course of employment
4. Are required to show proof of $100,000/$300,000 liability car insurance at time of hire only

Physical Effort Level:

• Must be able to sit and work at a computer for a long period of time.

• Must be able to bend and reach and lift up to 10 pounds.

Emotional Effort Level:

• Workflow is very schedule oriented where some periods are more demanding than others. Some periods of stress.

• Will periodically have a short deadline to complete a task.

Locations Community Bridges Supports:

Main Headquarters Location: Concord, NH

Allenstown, Andover, Boscawen, Bow, Bradford, Canterbury, Chichester, Concord, Danbury, Deering, Dunbarton, Epsom, Franklin, Henniker, Hill, Hillsborough, Hopkinton, Loudon, Newbury, New London, Northfield, Pembroke, Pittsfield, Salisbury, Sutton, Warner, Weare, Webster, Wilmot, Windsor.