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Customer Service

GL Labs
locationQuincy, MA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

The Customer Service role operates within a small team dedicated to providing prompt and effective support to customers primarily via phone and email. This position involves addressing customer inquiries and ensuring a positive experience during standard business hours with no travel required.

Responsibilities

  • Provide customer support through phone and email channels
  • Communicate clearly and professionally with customers
  • Resolve customer inquiries efficiently
  • Collaborate with team members to improve service quality
  • Maintain accurate records of customer interactions

Preferred Qualifications

  • Entry-level experience in customer service
  • Proficiency with Microsoft Office

Company DescriptionLabs for water and food testing

Company Description

Labs for water and food testing

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