Job Description
Job DescriptionDescription:
About Retail Control Systems (RCS)
Founded in 1987, RCS specializes in retail management software and hardware solutions. RCS has built a reputation for finding specialized business management solutions that help businesses gain complete control over their operations and finances. From daily sales management to inventory control, RCS has the experience and expertise across the full range of retail industries to meet the unique needs of any business. RCS has been providing superior customer service, exceptional quality, and innovation to the retail community for over 35 years.
We pride ourselves on cultivating a fun, energetic, collaborative, and hard-working environment where great people thrive.
Our Core Values
In order to contribute to RCS's award-winning sales and customer service, all employees live by our Core Values:
- Do the right thing
- Be fun to work with
- Take ownership
Job Overview
Retail Control Systems (RCS) is seeking a detail-oriented, proactive, and genuinely nice Administrative Operations Specialist with a great personality to join our team in Lebanon, NH! We pride ourselves on having a fun, energetic, and hard-working environment where great people thrive. In this role, you will play a key part in supporting daily business operations, assisting with HR and payroll, and keeping our office vibe positive and organized. The ideal candidate brings enthusiasm, takes pride and ownership in their work, and loves collaborating with a fantastic team!
Key Responsibilities
- Event & Travel Planning: Assist with organizing corporate events and company travel.
- Administrative & Office Support: Manage day-to-day office operations at our corporate location, maintaining a welcoming environment for visitors, clients, and team members.
- HR & Onboarding Coordination: Assist with onboarding documentation, benefit communications, employee queries, and self-service portal (Paylocity) administrative tasks.
- Payroll Administration: Process payroll accurately and on schedule, manage timekeeping and PTO requests, work with Controllers to make sure all payroll liabilities are reconciled, and respond to employee payroll queries.
- Company Culture & Vibe: Bring a warm, welcoming personality to help champion a strong, inclusive, and fun company culture.
- Policy & Procedure Documentation: Help document and organize policies and procedures for our internal employees.
Requirements:
Qualifications
- 2+ years of experience in administrative support, business operations, or office management.
- Proficiency with HR, payroll, or operational software systems (e.g., Paylocity, Zoho, CRM tools).
- A warm, friendly, and approachable personality with strong written and verbal communication skills.
- Exceptional organizational skills, attention to detail, and ability to manage multiple priorities effectively.
- Demonstrated ability to maintain confidentiality and handle sensitive HR and financial information with discretion.
- Hands-on experience processing employee payroll, managing timecard/PTO records, and assisting with HR database maintenance.
- Proven track record of taking initiative and driving tasks to completion independently.