Job Description
Job Description
Job Title: Operations Manager
Job Location: Ayer, MA
Job Type: Full Time
Job Description:
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Manage affordable housing project workflows, including permitting coordination, application setup, lottery management, and applicant qualification.
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Work with developers, municipal agencies, and state housing programs.
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Lead day-to-day office operations and ensure smooth workflow across the organization.
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Supervise two office staff members and provide daily direction and support.
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Improve internal systems, processes, and operational efficiency.
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Apply affordable housing regulations and ensure compliance with state and municipal requirements.
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Maintain accurate documentation, reporting, and recordkeeping.
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Oversee ongoing monitoring of affordable rental units.
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Support marketing efforts for housing lotteries and compliance programs.
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Provide timely and professional communication to applicants, clients, and town officials.