Job Description
Job Description
HomeBASE Case Manager
Location: Worcester, MA
Type: Temp-to-hire
Pay Rate: $25-$27/hr
Hours: Monday-Friday, 8:00 AM - 5:00 PM, onsite/on the road (mileage reimbursed)
Requirements:
- 1-3 years of experience in Human Services or case management.
- Bilingual (English/Spanish) required.
- Detail-oriented, organized, and able to meet deadlines.
- Strong customer service and interpersonal skills; able to handle sensitive, confidential information.
- Strong computer skills, including MS Word, Excel, Outlook, and database systems.
- Experience with housing search/resources preferred.
- Valid driver’s license and reliable transportation; willing to travel throughout Worcester County.
Responsibilities:
- Assess clients’ financial, employment, housing, education, and health needs to build a re-housing and stabilization plan.
- Provide case management, housing search assistance, and placement support.
- Provide subsidy plans and moving/furniture assistance.
- Ensure rental units meet health and safety standards.
- Connect clients to social services, education, and medical resources.
- Monitor service quality and track client progress.
- Maintain client records and case files, including in the program’s data systems.
- Manage an active caseload.