Quality Control Specialist

Job Description

Company Description

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United Supply Chain Inc. provides reliable and efficient warehouse fulfillment and supply chain services. We focus on maintaining accurate inventory, improving warehouse processes, and ensuring products meet quality requirements throughout receiving, storage, and distribution.

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Role Description

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The Quality Control Specialist is a full-time, on-site position based in the Springfield, Massachusetts Metropolitan Area. This role is responsible for performing quality inspections and ensuring products, materials, and warehouse processes meet established quality standards.

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Daily responsibilities include inspecting incoming and outgoing products, verifying quantities and product conditions, identifying damaged or non-conforming items, documenting quality issues, and working with warehouse staff and management to resolve discrepancies.

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The position also supports inventory accuracy and continuous improvement by reviewing operational processes, maintaining quality records, and helping identify recurring quality issues.

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Key Responsibilities

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• Perform quality inspections on incoming, stored, and outgoing products.

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• Verify product quantities, labels, packaging, specifications, and physical condition.

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• Identify damaged, defective, incorrect, or non-conforming products.

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• Document inspection results and maintain accurate quality records.

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• Report quality issues and discrepancies to supervisors or management.

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• Coordinate with receiving, inventory, and warehouse teams to resolve quality concerns.

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• Assist with inventory verification and cycle counts when needed.

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• Follow company quality procedures and safety requirements.

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• Help identify recurring quality problems and recommend process improvements.

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• Maintain a clean, organized, and safe work area.

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Qualifications

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• Mandarin required

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• Previous experience in quality control, warehouse operations, manufacturing, logistics, or a related environment is preferred.

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• Strong attention to detail and ability to identify product discrepancies.

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• Basic computer skills and experience with Excel or warehouse/ERP systems are preferred.

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• Good organizational and recordkeeping skills.

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• Ability to communicate effectively with warehouse staff and management.

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• Ability to work independently and as part of a team in a fast-paced warehouse environment.

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• Ability to stand, walk, bend, and perform other physical activities associated with warehouse operations.

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