Job Description
Job DescriptionDescription:
Under the direction of the Family Support Manager, Family Support Specialists provide support to families in the community including individuals receiving treatment or in recovery, and their families by providing hope, encouragement, and support. Support is provided through the Two-Generation approach to families with children with primary focus to strengthen protective factors and build adult capacities to impact child wellbeing and development. FSS promotes knowledge of available service options and the utilization of resources within the community.
This is a part-time, hourly position entitled to employee benefits including paid time off, paid observance of 12 holidays, a 403(b) retirement plan with employer match, a flexible spending account, and short-term disability insurance.
Essential Job Functions:
- Provide individual visits to assigned families to provide personal instruction, develop support plans, provide resources/referral service, demonstrate appropriate educational activities; deliver evidence-based curriculum and materials to caregivers regarding child development and related issues.
- Perform coaching with families to support their self-directed goals and objectives and assist in developing customized Family Support Plans.
- Promotes Strengthening Families™ Protective Factors.
- Collect data as required for the purposes of requirements private, state, and federal funding grants and sources.
- Support the organizational requirements of accreditation and licensing requirements as it relates to policies, procedures, and trainings.
- Maintain accurate and up to date documentation as required for billing of services and the proficient use of existing data platforms.
- Stays current in maintaining updated information and resources as they relate to recovery coaching and family support.
- Provides group facilitation and participates in community events.
- Helps individuals navigate recovery support systems as needed and assists families access resources including health and wellness, housing, employment, and other professional and non-professional services.
- Assists individuals in identifying local peer support meetings as needed.
- Assist individuals with applying for health insurance, DHHS benefits, and establishing a primary care provider.
- Assist in accessing transportation assistance to and from support services.
- Assist individuals in feeling connected to a community through pro-social, recreational, and cultural activities.
- Demonstrate and model effective coping techniques and self-help strategies.
- Provide individuals with ongoing education regarding substance use, mental health and wellness information.
- Educate and support individuals in implementing a range of relapse prevention and harm-reduction strategies as needed.
- Works closely with the multidisciplinary team to ensure individual and family needs are met.
- Access translation services as needed.
- Other assigned duties.
Requirements:
- High School Diploma Minimum; College Degree Preferred.
- Experience in working with individuals and families in the community.
- Valid NH driver's license with proper registration and insurance.
- Ability to provide strength-based family support.
- Knowledge of community services available to support families and individuals.
- Ability to work with diverse populations, demonstrating cultural and community awareness.
- Ability to consider and incorporate diverse perspectives, while brokering positive relationships.
- Ability to maintain boundaries and confidentiality of sensitive information.
- Comfortable in visiting families in their homes and delivering support in a non-judgmental manner.