Job Description
Job Description
Join Len-Tex Corporation as a Full-Time Customer Service Representative in North Walpole, NH, and become an integral part of our dynamic manufacturing team. This is an onsite position, providing you the opportunity to work closely with colleagues and clients, fostering strong relationships and ensuring top-notch service. With a competitive starting pay of $18-20 per hour, this role not only offers a rewarding salary but also the chance to be part of a respected company known for its innovation in the manufacturing industry. You will be able to develop your skills in a supportive environment while making a tangible impact on customer satisfaction and company success. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, and Paid Time Off. If you have 2-5 years of customer-facing experience with a manufacturer or distributor, this is the perfect opportunity to advance your career in a thriving company.
Apply now!
Your day to day as a Customer Service Representative
At Len-Tex Wallcoverings, our Customer Service Representatives play a crucial role in delivering exceptional customer experiences. They are responsible for managing the complete order process from beginning to end, ensuring seamless service. Daily activities include responding promptly to customer inquiries, making accurate changes to orders, and maintaining up-to-date notes on all interactions. Additionally, they prepare and send shipment logs, check the status of open orders, conduct cycle counts, manage physical inventories, and prepare material samplings for clients. With a focus on detail and customer satisfaction, these representatives are essential in handling diverse customer-related tasks, making each day an opportunity to enhance customer relationships and contribute to the success of Len-Tex.
What you need to be successful
To excel as a Customer Service Representative at Len-Tex Wallcoverings, candidates must possess a blend of essential skills and competencies. Efficiency and accuracy are vital, as representatives need to complete tasks within set deadlines while maintaining high standards. Strong organizational skills and a keen attention to detail will ensure that every order is processed correctly.
Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel, is required to manage correspondence and documentation effectively. Exceptional oral and written communication skills are crucial for interacting professionally with customers, co-workers, and management. Basic math skills are necessary to handle numerical data accurately.
Candidates should also demonstrate the ability to work cooperatively and effectively in a team environment, fostering positive relationships that enhance the overall customer experience.
Knowledge and skills required for the position are:
- Must work efficiently and accurately to complete tasks within deadlines.
- Respond to all customer inquiries and request promptly within the daily activities.
- Strong organizational skills.
- A high level of attention to detail.
- Proficiency with Microsoft Office Suite, including Outlook, Word & Excel.
- Exceptional oral and written interpersonal and professional communication skills.
- Basic math skills and an ability to work with numbers
- An ability to interact effectively and cooperatively with customers, co-workers, and management.
Will you join our team?
Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!