Inside Salesperson & Office Coordinator

Scituate, MA 02066, USA

Published: 6/14/2022

Job Description

We are seeking an Inside Sales & Office Coordinator to join our team. The position includes customer sales, service and support as well office duties in a small but active sales firm.

Responsibilities

Customer support including order entry, tracking, and expediting
Assist with customer inquires and offer solutions
Resolve customer questions, problems & complaints
Develop close business relationships with customers & principals that we represent
Answer incoming phone calls and handle/manage office emails
General office organizational duties
Data entry, including sales, commissions and reports
Support outside Sales Reps and online marketing presence

Qualifications

Previous office experience, preferably including some customer service
Strong computer skills and Microsoft Office experience
Personable, empathetic & patient
Ability to easily build a rapport with others
Attention to detail and deadlines
Well organized and ability to prioritize workload
General technical ability or capability preferred

Training

Hands on procedural training will be provided with duties being added at gradual pace
Knowledge of, or experience in, the LMR/Communications field is a plus!

\nCompany Description

The W. A. Hendrickson Co. is a 6-person independent Manufacturers' Representative covering the New England area for 100+ years. We specialize in selling Communications/Land Mobile Radio equipment & accessories to authorized resellers and end-users. We represent several highly regarded suppliers to these customers on an exclusive, commission basis. Key markets include Public Safety, Utilities, Education, Hospitality and B&I.