Job Description
Job Description
RATING SPECIALIST - HYBRID IN MA, MI & VA
A nationally industry-leading Property & Casualty insurance company that's been honored as One of America's Top Employers (Forbes) and a Best Place to Work (Business Insurance) is seeking bright, motivated people for a Rating Specialist position. This is a stable, hybrid role based out of Worcester, MA. In this role, you will be responsible for the accurate and timely calculation of insurance premiums for commercial risks using both automated systems and manual rating procedures.
What’s in it for you?
· Competitive Pay: Start immediately at $21/hour.
· Best-in-Class Training: You'll be set up for success with an initial training (instructor-led and self-study), followed by ongoing coaching and mentorship.
· Hybrid Flexibility: Enjoy the best of both worlds with a hybrid schedule based out of our Worcester, MA office.
· Clear Career Path: Benefit from a collaborative environment that fosters development and growth and positions you well for potential career advancement within the Company.
· On-site gym, walking paths, coffee cafe, and cafeteria available.
· Free city parking and parking garage.
· Highway access off Interstate 290.
· Community-focused company and Worcester Red Sox sponsor.
· Internship programs
Key Responsibilities:
· You are responsible for determining the insurance premium for risks using both automated and manual methods. · Completing the timely and accurate issuance of Commercial Lines policies, quotes, endorsements, non-renewals, rewrites, cancellations, and other subsequent transactions. · Utilizing a variety of systems and resources for rating and issuing tasks. · Ensuring all work meets quality and service standards so that customers, agents, and insureds receive timely and accurate products. · Developing and applying knowledge of rating processes for multiple lines of business (e.g., Workers Comp, Auto, Package). · Partnering with Commercial Lines Underwriters and Underwriting Technicians to deliver a high-quality product. · The rating and issuance tasks typically cover small and middle-market business across multiple regions.
Qualifications:
· High School Diploma or equivalent and 2 years of experience in a customer service and data-driven environment (call center experience is preferred).
· Driven to be proficient with service delivery and quality metrics, insurance policy concepts, billing practices and technical troubleshooting skills
· Comfortable navigating PCs and standard business software, and able to provide technical support and troubleshooting.
· Able to commit to the entirety of the virtual training program and receptive to coaching and feedback
TO APPLY: Email Resume to: claudia.mendoza@randstadusa.com
If this job is not for you, feel free to refer a friend
Skills
- Insurance
- retail
- Customer Service
- Customer support
- Call Center
- contact center
- Telephone Etiquette
- high volume calls
- CRM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.