Job Description
Job Description
Location & Schedule
- Hybrid role: 3 days in office / 2 days remote (after training)
- Office location: Warwick, RI 02886
- Training schedule: Monday–Friday, 8:30 AM–5:00 PM EST
- Post-training hours: Monday–Friday, 8:00 AM–6:00 PM EST (assigned shift)
- Rotational Saturdays: 8:00 AM–5:30 PM EST (once per month)
- Employment type: Full-time, 40 hours per week
Job Duties
- Handle inbound sales calls, gather customer information, generate quotes, and bind insurance policies
- Make occasional outbound calls to maximize sales opportunities
- Deliver strong customer service and explain coverage options in clear, easy-to-understand terms
- Cross-sell and upsell additional insurance products
- Navigate multiple computer systems while assisting customers
1+ year of sales experience. Proven ability to meet or exceed quotas and performance metrics. Strong communication, listening, and problem-solving skills. Ability to thrive in a fast-paced, performance-driven environment. Tech-savvy, coachable