Job Description
Job Description
We are looking for an experienced Human Resources (HR) Manager to oversee key people operations for a mission-driven organization in Concord, New Hampshire. This role supports the full employee lifecycle, from hiring and onboarding through policy administration, employee relations, and compliance. The ideal candidate brings strong judgment, organizational skill, and a practical approach to building effective HR processes while supporting a positive and respectful workplace.
Responsibilities:
HR Manager with broad, hands-on experience across the full employee lifecycle
Full-cycle recruiting experience including sourcing, screening, interviewing, reference checks, background checks, and onboarding
Experience writing job descriptions and understanding exempt vs. non-exempt classifications
Strong employee relations background, including performance management, coaching managers, investigations, corrective actions, and terminations
Experience administering benefits, leave management, FMLA, ADA accommodations, and PTO tracking
Exposure to compensation analysis and benefits administration
HR compliance expertise with federal and state employment laws
Experience maintaining HR policies, employee handbooks, SOPs, and HR documentation
Strong HRIS and employee records management experience
Experience supporting payroll processes and working with payroll vendors
Ability to manage and improve HR processes and identify HR best practices
Experience conducting performance review programs and supporting leadership teams
Strong training and development experience, including compliance training and manager coaching
Experience managing vendor relationships such as benefits brokers, payroll providers, and background screening companies
Comfortable tracking HR metrics, reporting, turnover analysis, and headcount reporting
Ability to foster employee engagement, workplace culture, and employee recognition initiatives
What will make someone stand out:
Experience serving as the primary HR contact for an organization
Strong employee relations and performance management expertise
Experience advising executives and department leaders on HR matters
Ability to build HR processes, policies, and infrastructure from the ground up
Experience in nonprofit, legal services, professional services, or mission-driven organizations
Strong communication skills with a high level of discretion and confidentiality
Self-starter who can work independently and wear multiple hats in a small-to-midsize organization
• 3+ years of human resources experience, including responsibility for employee relations, HR administration, and onboarding activities.
• Demonstrated knowledge of compensation, benefits administration, leave management, and core employment compliance requirements.
• Experience using HRIS platforms and maintaining accurate, confidential employee records and documentation.
• Ability to manage multiple priorities across recruiting, policy administration, training coordination, and employee support functions.
• Strong communication and interpersonal skills, with the ability to work effectively with employees, supervisors, and senior leadership.
• Sound judgment and discretion when handling sensitive personnel matters and confidential information.
• Experience drafting or revising job descriptions, policies, and HR procedures in a structured environment.
• Familiarity with performance management processes, corrective action documentation, and workplace investigations or issue resolution support.
Associate’s or bachelor's degree in Human Resources, Business Administration, or a related field preferred.